What are the responsibilities and job description for the Software Application Support Specialist position at Rollout Systems?
About Rollout Systems
Rollout Systems is a dynamic and forward-thinking organization that prides itself on fostering an atmosphere of creativity, constant progress, and achievement. Our mission is to empower our employees to succeed by providing them with the necessary tools and resources to deliver exceptional results for our customers.
Job Summary
We are seeking a highly motivated and driven Web Application Administrator to join our team. The successful candidate will be responsible for installing, integrating, configuring, testing, troubleshooting, security implementation, and configuration management of software applications hosted on Windows and Linux-based servers. This role requires strong technical skills, excellent problem-solving abilities, and a commitment to delivering high-quality results in a fast-paced environment.
Rollout Systems is a dynamic and forward-thinking organization that prides itself on fostering an atmosphere of creativity, constant progress, and achievement. Our mission is to empower our employees to succeed by providing them with the necessary tools and resources to deliver exceptional results for our customers.
Job Summary
We are seeking a highly motivated and driven Web Application Administrator to join our team. The successful candidate will be responsible for installing, integrating, configuring, testing, troubleshooting, security implementation, and configuration management of software applications hosted on Windows and Linux-based servers. This role requires strong technical skills, excellent problem-solving abilities, and a commitment to delivering high-quality results in a fast-paced environment.
Key Responsibilities
- Perform installation, integration, configuration, testing, troubleshooting, security implementation, documentation, and configuration management of software applications hosted on Windows and Linux-based servers.
- Troubleshoot and resolve software issues related to server and software issues with Jira, Bitbucket, Confluence/Atlassian, TWS, Artifactory, Jenkins, Mailman, SonarQube, VoIP, ACAS, and more.
- Provide direct support through a ticketing system to application owners, developers, government entities, and related internal/external teams.
- Follow and implement client's Information Security standards to ensure the software and server environment is secure and protected from unauthorized access.
- Perform other duties as assigned or required.
