Sr. Sales Manager

Job Description

Title: Senior Sales Manager – After Sales

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Key Accountabilities:

• Identify and manage after sales, sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Power Generation
• Provide responsive assistance to coordinate and support Direct End Customers and Distributors/Dealers on requests for call out services, product information and quality concerns specific to Power Generation
• Contact, advise and quote Direct End Customers and Distributors/Dealers in prospecting for new sales representing the Power Generation after sales product line.
• Promote Direct End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions.
• Assess and ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support to Power Generation customers.
• Identify new business opportunities for mtu after sales products, develop and execute proposals, quotes and follow through to make the sale.
• Collect forecasts and develop business cases for future mtu after sales products and services.
• Track and report on industry trends, business conditions and account status to develop future products and sales.
• Identify and resolve customer concerns and complaints in a timely and satisfactory manner.
• Oversee and investigate policy matters in the field using a fair and equitable perspective thereby creating goodwill and future sales.
• Monitor, implement and evaluate mtu's procedures, policies and agreements to increase customer awareness and compliance.
• Prepare and present professional presentations to customers, management and staff.
• Maintain knowledge of mtu products, applications, after sales systems, procedures and policies
• Attend trade shows and events and reports activities.
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct.
• Perform special projects as required.
  
  

Basic Requirements:

• Bachelor’s degree in Engineering or Business Management and 5 years of experience in sales or parts-marketing within after-sales; or 9 years of experience in sales or parts marketing within after sales
  
  

Preferred Qualifications:

• Excellent knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Excellent oral and written communication skills
• Excellent interpersonal skills
• Excellent organizational, planning and follow up skills.
• Excellent analytical ability to handle very complex issues.
• Excellent leadership/negotiation skills
• Excellent ability to be a self-starter and work extended periods without supervision.
• Excellent problem-solving skills and ability to make decision on their own
• Strong knowledge of the practical application of mtu systems (Diesel Engines and/or Generator Sets) and ability to analyze and report on stock levels, new parts orders, shipments, and sales of after sales products.
• Strong project management skills
• Strong knowledge of heavy-duty diesel engines or comparable diesel products and/or Generator Sets
• Ability and willingness to travel domestic and international on short notice, up to 75%.
• Proficient with PC and MS Office Suite
• Knowledge of RRSA organization (products, policies & procedures)
• Knowledge of SAP operating system
  
  

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Inclusion strategy here.

Job Posting Date

24 Jan 2025; 00:01

Pay Range

$106,741 - $173,454-Annually

Location:

Mankato, MN

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.

The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.

We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.