What are the responsibilities and job description for the Waiter/Server position at Roma's Restaurant?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in ensuring customer satisfaction by providing attentive service, taking orders accurately, and maintaining a welcoming atmosphere. Your ability to engage with guests and work collaboratively with kitchen staff will contribute to the overall success of our establishment.
Responsibilities
- Greet and seat guests promptly, providing menus and information about daily specials.
- Take food and beverage orders accurately and relay them to the kitchen staff efficiently.
- Ensure timely delivery of food and drinks to tables while checking in with guests to ensure satisfaction.
- Handle cash transactions and process payments accurately, maintaining a balanced cash drawer.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Collaborate with kitchen staff to ensure proper food handling and preparation standards are met.
- Address guest inquiries and concerns promptly, fostering positive guest relations.
- Uphold food safety standards throughout the service process, ensuring compliance with health regulations.
Qualifications
- Previous experience in the food industry or food service is preferred but not required.
- Knowledge of food handling practices and food safety regulations is a plus.
- Strong guest service skills with the ability to create a welcoming environment for all patrons.
- Excellent communication skills, both verbal and written, for effective interaction with guests and team members.
- Ability to handle cash transactions accurately and efficiently.
- A positive attitude with a willingness to learn and adapt in a fast-paced environment.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team as a Server where your passion for hospitality will shine! We look forward to welcoming you into our vibrant work environment dedicated to exceptional guest experiences.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Southwick, MA 01077 (Required)
Ability to Relocate:
- Southwick, MA 01077: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17
