What are the responsibilities and job description for the System Administrator 4 / SA 4 (754517) - EndPoint - Hybrid 2 days in the office position at Romack?
- Design infrastructure architecture to align with department’s strategic plan, including servers, cloud, networks, VoIP, etc.
- Provide technical support for both hardware and software issues our users encounter.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Lead the implementation of new technology solutions and upgrades to existing systems, ensuring both the technical deployment and successful rollout management to minimize disruption and maximize efficiency.
- Perform windows updates, software patches, and firmware upgrades.
- Monitor the system daily and respond immediately to security or usability concerns.
- Provide configuration recommendations and assistance to include troubleshooting and de-bugging support for implementation projects and initiatives.
- Work closely with internal and external users, and outside vendors to effectively plan, deploy, and maintain production environment.
- Respond to and resolve help desk requests, including server, network, and endpoint devices.
· Respond to security related activities to maintain network security and data reliability.
· Responsible for configuring and troubleshooting software and application systems as assigned.
- Assist the on-going mobility projects in process development and documentation to ensure a smooth and consistent end user experience.
- Write and edit automation scripts to increase systems and task efficiency.
R Required:
Comprehensive technical expertise to evaluate, implement, and optimize infrastructure and endpoint upgrades aligned with organizational goals.
· Strong project management skills to plan, coordinate, and execute technology upgrades with minimal disruption to operations.
· Excellent knowledge of wireless access points, network administration and security concepts and technology.
· Strong knowledge of deployment and management systems.
· Strong knowledge of configuring, implementing, and managing systems.
· Ability to drive results with a sense of urgency relative to the end user.
· Ability to work independently as well as with a team.
· Ability to break down required tasks in project deployment.
· Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public.
· Must have strong oral, written, and interpersonal communication skills.
· Exceptional analytical and conceptual thinking skills.
Experience working with cross-functional teams.
Questions:
4 Year College Degree or Equivalent Technical Study?
10 Years of Endpoint Administration & Support Experience?
7 Years of System/Server Implementation, Integration (AD Migration, DNS Migration, Win11 upgrade & Patch Management?
5 years of Unified Communication?
5 Years of Project Management?
Professional Certifications? Server and or Network Preferred?
Years of Comprehensive Technical expertise to evaluate, implement & optimize Infrastructure & Endpoint upgrades?
Years of Project Management skills on planning, coordinate & execute technology upgrades with minimal disruption to operations?
Years of Excellent knowledge of Wireless Access Points, network Administration & Security Concepts?
Years of Deployment & Management Systems?
Years of Configuring, Implementing & Managing Systems?
Years of Ability to Drive results with a sense of urgency relative to the end user?
Years of Working Independently as well as with a team?
Years of breaking down required tasks in Project Deployment?
Years of Establishing & Maintaining effective working relationships with employees, vendors, clients & Public?
Strong Communication ( Oral, Written & Interpersonal )?
Years of Analytical & Conceptional thinking skills?
Years of working with cross-functional teams?
