Communications/Engagement Coordinator

DEFINITION:

Under the direction of the Director of Communications, performs professional and administrative tasks that support the coordination and dissemination of internal and external communications; creates a variety of outreach materials for projects and programs in support of the communications plans and strategies; develops timely and appropriate content; acts as a resource and liaison with the Pastors of the Diocese and departments in preparation of internal and external publications and digital marketing; and performs other related work as required

The goal of the Communications Department is to Develop and implement communication and engagement strategies that align with Roman Catholic Church philosophy, values and goals. Create engaging and compelling content for various platforms including internal and external publications, digital marketing and design, video productions, displays and special events. Collaborate with cross-functional diocesan locations to ensure messaging consistency and accuracy.

DISTINGUISHING CHARACTERISTICS:

Because all Diocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work. Individuals are to be treated courteously and professionally with the utmost regard for confidentiality. show a friendliness that is by their tone of voice, body language, willing spirit, and quick smile.

ESSENTIAL FUNCTIONS:

The information listed below is meant to serve as samples of job duties and responsibilities for this position. This list is neither inclusive nor exclusive, but indicative of several typical duties performed. Consequently, this information does not necessarily reflect Essential Functions pursuant to the Americans with Disabilities Act.

• Support the Director in maintaining relationships with parishes, sites and constituents
• Build meaningful connections and encourage community members through dialog and messaging, supporting the needs of the sites and recommending suitable services from the department
• Mange and coordinate internal and external meetings and/or via phone/video conferences, as needed.
• Assist with Special Events (as needed/directed)
• Help implement communications strategies
• Provide administrative support to programs and internal teams
• Assist in maintaining web content and executing digital media strategies
• Update databases and media lists
• Assist in tracking projects and media exposure
• Assist in preparation of correspondence, presentations and reports
• Maintain physical and digital filing systems
• Keeping sites and internal teams informed about project status, meeting notes, and other important information
• Preparing business forms, reports, and other documents, and updating internal databases with account information
• Acquiring questions and feedback from sites, and passing it on to relevant team members
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of: A Communication Coordinator requires many skills and abilities to perform tasks successfully and handle the physical demands of the job. Some other important skills and qualifications include:

• Principles and practices of journalism and public relations, including understanding of requirements of various media.
• Creative design, print publication, advertising, and commercial print processing.
• Principles and practices of communication, information technology, project management, and records management.
• Business English, grammar, punctuation, and spelling.
• Standard proofreading and editing practices.
• Social Media platforms and marketing (Facebook, Twitter, Instagram, etc.)
• Techniques and methods used in development and evaluation of communications
• Demonstrated experience working with Adobe Creative Suite, primarily Photoshop, Premiere, InDesign and Illustrator
• Must be proficient in editing/layout in PowerPoint and word documents
• Thorough knowledge of print design, general knowledge of printing processes
• Microsoft Office 365 required with proficiency in Word, Excel, PowerPoint and Outlook
• Knowledge of Photography and Videography products, technology, and editing software
• Multitasking and organizational skills to keep track of various responsibilities
• Understand and follow instruction, as well as to work independently
• Manage time, organize and accurately prioritize
• Detail-oriented, work within deadlines and understand when urgency is required
• Use and stay current with related technology and software applications.
• Effectively handle multiple priorities, organize workload, and meet strict deadlines.
• · Develop, organize, and coordinate a communication program.
• Gather and verify new information through interview, observation and research.
• Prepare and present a variety of communications materials

Skills/Abilities to:

• Ability to analyze complex problems constructively
• Ability to work in a fast-paced environment and maintain poise under pressure
• Ability to have a customer service mindset
• Ability to write and edit effectively for a variety of purposes, formats, and audiences.
• Ability to design professional and innovative marketing materials.
• Ability to proofread thoroughly and prepare work with careful attention to detail.
• Ability to Communicate effectively to groups and individuals, both orally and in writing.
• Ability to Identify, research, and gather relevant information from a variety of sources.

MINIMUM QUALIFICATIONS:

• Education: Bachelor’s degree (preferred) in Graphic Design, Multimedia, Communications, Journalism, Public Relations or related field.
• Experience: Minimum of two years in marketing and communications, preferably; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this position.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described below are a sample of physical demands that must be met by an incumbent to successfully perform the job duties and responsibilities of this position. Reasonable accommodation pursuant to the Americans with Disabilities Act may be made to enable an incumbent with disabilities to perform their job duties and responsibilities.

While performing the job duties and responsibilities of this position, an employee is regularly required to work indoors in an office or conference room setting; to speak on a one-on-one basis or in a group setting; and to listen to vocal or audio device transmissions. An employee is also required to stand, walk and sit for extended periods of time, consistent with a typical business office setting. An employee may occasionally be required to lift and/or move items weighing up to 45 pounds. Specific vision abilities required by this position include depth perception, color vision, and ability to adjust focus.

To be considered for this career opportunity, please submit your resume to: DioceseHR@dioceseoffresno.org No agencies.

Job Type: Full-time

Pay: $21.00 per hour

Work Location: In person

Salary : $21