Director of Operations

POSITION TITLE: Director of Operations

JOB CLASSIFICATION: Exempt

PAY RANGE: $120,000 to $230,000

Based on qualifications, experience, and education

REPORTS TO: Chief Financial and Administrative Officer

SCHEDULE: M-F, occasional weekends, and evenings

SUPERVISORY RESPONSIBILITY: Supervises five major business functions within the

Operations Department: Real Estate Administration, Construction Project Management,

Maintenance/Facilities and Construction Process and Administration.

INTERNAL/EXTERNAL CONTACTS: Christ Cathedral campus entities and staff, diocesan parishes

and schools, advisory committees, consultants, vendors, and community at large.

PRIMARY PURPOSE:

The Director of Operations is responsible for leading and providing oversight for key strategic

plan initiatives in support of the Roman Catholic Bishop of Orange, his advisory committees,

Christ Cathedral campus and staff, parish pastors and school administration in the areas of:

Real Estate:

• Diocesan-wide land development, real estate acquisition and disposition; real estate

portfolio management and revenue development.

Construction Management:

• Construction management of new construction and remodeling projects at parishes,

schools, Christ Cathedral campus and cemeteries.

Christ Cathedral Campus Facilities:

• Cathedral Campus facility maintenance and support, including HVAC, energy use and

space planning management.

Construction Process and Administration:

• Real estate and construction contracts, process improvement, code compliance, agency

governance and legal compliance

In consultation and coordination with other department heads and internal department

team members, the Director of Operations must strive for long-term operational

efficiency, effectiveness, and overall financial viability of the organization, overseeingoperations, budget administration, project management, process development and

improvement, coordination and deployment of appropriate resources.

It is a critical ministerial role to assist in the Bishop's evangelization efforts while thrives to

create an environment of spiritual and cultural engagement and supporting revenue

opportunities consistent with our Catholic Mission.

ESSENTIAL FUNCTIONS:

The position of Director of Operations consists of some or all of the following duties:

• Provides leadership and supervises the day-to-day operations of assigned business

functions in the execution of strategic plan objectives, assuring they are deployed and

operating at a high level of performance.

• Establish annual business plan that targets and identifies business opportunities by

creating and prioritizing key business metrics that identify potential revenue sources.

Assuring all annual business objectives are achieved per plan.

• Take corrective action when and where deficiencies are noted and assuring appropriate

staffing and training.

• Work in consultation and strong collaboration with each department head, campus

stakeholders, tenants, internal client groups (primarily the pastoral center, parish, and

school personnel) on operational needs, deficiencies and appropriate corrective actions

identified.

• Acts as Executive Liaison to Bishop’s Real Estate and Construction Advisory Committee.

• Build sustainable relationships of trust through open interactive and collaborative

engagements. Provide appropriate solutions and alternatives within the time limits and

follow up to ensure resolution.

• Provide accurate, valid and complete information by using the right methods/tools.

• Ensure communication procedures, guidelines and policies are followed.

• Assures contract terms are adhered to and quality standards are of the highest order.

• Evaluate "best in class" operational oversight in assessing organizational readiness, costs

and rationale to maximize potential costs savings to the Diocese.

• Develop/oversee a comprehensive Security Plan and detail protocols to assure a safe

environment exists 24/7.

• Assure adequate resources are deployed in concert with acceptable events on campus

assuring events are run in a cost-effective manner.

• Other duties and responsibilities as assigned.

QUALIFICATIONS & EXPERIENCE

REQUIRED:

• College Degree in Business, Engineering,

• 15 years extensive business operations experience within multiple disciplines.

• Strong supervisory experience overseeing complex facility operations and corresponding

services.

• High level of customer service orientation, ability to adapt/respond to a variety of

stakeholders. Proven client support experience.

• Strong knowledge of real estate, construction management, project management and

contract administration.

• Strong business acumen with strong P&L experience

• Track record of over-achieving goals and objectives.

• Excellent communication skills, active listening, and presentation skills.

• Familiarity with financial systems and practices.

• Ability to multi-task, prioritize, and manage time effectively.

• Excellent at task delegation and follow up.

• Other duties as needed

DESIRED:

Practicing Catholic and models his or her faith in daily actions and behavior.

TYPICAL WORKING CONDITIONS:

Generally, both indoors and outdoors with exposure to various and extreme weather conditions.

Often working standing up or typical office environment, sitting for long periods of time.

Equipment operated includes office equipment such as computers, printe