What are the responsibilities and job description for the Crew Chief position at Romexterra Construction?
About Romexterra Restoration
Romexterra Restoration is an 8-figure, rapidly growing leader in the damage restoration industry, serving the Chicagoland area with a commitment to transparency, integrity, excellence, and drive. Our mission is to provide best-in-class restoration services while building long-lasting relationships with our clients and partners.
We are seeking a dedicated Crew Chief to be the first point of contact for homeowners and business owners during emergencies, guiding them through the restoration process with confidence and care. In this role, you will lead a team of technicians to ensure projects are completed efficiently, safely, and to the highest quality standards. This is an opportunity to make a direct impact while advancing your career in a company that values growth and teamwork.
Responsibilities
Leadership & Team Management
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Train, coach, and supervise new and existing technicians.
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Lead the production team to ensure projects are completed on time and meet quality standards.
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Communicate job expectations and ensure safety compliance.
Emergency Response & Customer Relations
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Be the first on-site for emergency water/fire damage calls.
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Guide customers through the restoration process, addressing concerns and providing clear communication.
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Establish trust with homeowners and business owners to ensure a seamless experience.
Project Execution & Quality Control
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Oversee production processes, ensuring projects are completed efficiently and correctly.
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Identify safety hazards and implement control measures to protect workers and occupants.
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Set up, monitor, and take down drying equipment as needed.
Operations & Documentation
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Maintain detailed and accurate job file documentation.
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Manage project timelines and workflow to ensure smooth execution.
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Ensure company vehicles and equipment are clean and well-maintained.
Qualifications
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Flexible schedule, including availability for on-call rotations and weekend shifts.
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Reliable, customer-focused, and a strong team player.
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Experience in carpet cleaning, water extraction, mitigation, and demolition is preferred but not required.
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Valid driver's license and reliable transportation (must live within 30 minutes of our Addison office).
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Ability to lift at least 75 pounds.
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Clean criminal background (no felony convictions).
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Willingness to work overtime when necessary.
What We Offer
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Competitive base salary of $60,000 - $80,000, with on-target earnings including commissions.
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Comprehensive benefits package, including 401(k), health, vision, and dental insurance.
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Company vehicle and paid time off (PTO).
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The opportunity to lead and grow within a thriving, values-driven organization.
Join Our Team
We're looking for a dedicated professional passionate about delivering top-quality service to join our team. If you're ready to take your career to the next level and make a direct impact, we'd love to hear from you!
Salary : $60,000 - $80,000
