What are the responsibilities and job description for the Service Writer/Advisor position at ROMOLAS AUTOMOTIVE REPAIR?
Are you passionate about automotive service and customer satisfaction? Join our team at RAR Corporation, where we are seeking an experienced Service Advisor.
Skills:
- Previous experience in a dealership or automotive service environment is preferred
- Strong knowledge of automotive systems, including mechanical, electrical, and computerized components
- Familiarity with service writing and auto estimating processes
- Excellent customer service skills with the ability to build rapport and trust with customers
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient computer skills for data entry and record keeping
Duties:
- Greet customers and assist them with their automotive service needs
- Conduct thorough vehicle inspections and accurately diagnose mechanical issues
- Provide detailed explanations of recommended repairs and maintenance to customers
- Prepare accurate service estimates and obtain customer approval for work to be performed
- Coordinate with service technicians to ensure timely completion of repairs
- Maintain open lines of communication with customers throughout the service process
- Update customers on the status of their vehicles and address any concerns or questions
- Ensure all necessary paperwork and documentation is completed accurately and efficiently
- Assist with scheduling appointments and managing service department workflow - Proficiency in using Mitchell 1 software for service management.
If you are interested in applying, please send us an email or call 973-575-3424 and ask for Joe
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $60,000