What are the responsibilities and job description for the Automotive Parts Counterperson position at Ron Bouchard's Auto Stores?
Ron Bouchard Auto Stores is seeking a dynamic entry level Automotive Parts Advisor / Counterperson to join our team! If you have a passion for the automotive industry, excellent communication skills, and a knack for building relationships, this may be the perfect opportunity for you!
As an Automotive Parts Advisor, you will be responsible for assisting customers and internal staff with orders and the selection of parts. You'll provide price quotes and accept payments. You will rely on providing outstanding customer service, true to our brand at Ron Bouchard's Auto Stores.
Core Job Responsibilities:
- Assists customers and internal staff with orders and selection of required or recommended parts, provides price quotes and receives payment/credit authorizations
- Reviews body shop estimates and orders and ensures parts are available, ordering parts and scheduling shipment, deliveries and pick up
- Ensures pricing quotes, repair orders, invoices, and insurance estimates are filed and organized
- Checks associated orders from stock ordering and/or locating out of stock parts from outside sources, submits emergency orders as appropriate
- Collaborates with service advisor, customers and body shop when parts are received and/or when they may be delivered
- Verifies all orders are appropriately identified with customers name(s) and job number(s) when received and follows up on back-ordered parts
- Replenishes assigned inventory daily, verifies will-call and back orders and issues/tracks requested shop tools to technicians
Job Qualification Recommendations:
- Previous customer service experience a plus but not required
- Knowledge and adherence to safeguarding PI is required at all times
- Valid unrestricted driver's license and satisfactory driving record huge plus
We offer outstanding compensation and employee benefits, regardless of your experience level. In addition, we offer paid vacation, holidays and sick time as well as health, dental, vision and life insurance.
If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential.
Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it!
Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We look forward to hearing about your experience and the opportunity to work together!
