What are the responsibilities and job description for the Office Representative - State Farm Agent Team Member position at Ron Mathai - State Farm Agent?
Position Overview :
Are you a driven professional looking to take your career to the next level? A successful State Farm Agent is seeking an enthusiastic go-getter to join their winning team as a Office Representative - State Farm Agent Team Member. This is more than just a job; it’s a chance to be part of a dynamic team, delivering value-based conversations and exceptional customer experiences. If you’re a self-starter who thrives in a fast-paced environment, this could be your opportunity for a rewarding career with outstanding income and growth potential.
Why Join Us?
At our agency, we pride ourselves on being more than just an insurance provider—we’re risk managers who protect what matters most to our clients : Auto, Home, and Life. We’re seeking team members who are ready to grow with us, learn the business inside and out, and take part in an exciting, fast-growing environment.
What You’ll Do :
- Provide friendly, prompt, and accurate customer service, handling inquiries about insurance availability, coverages, claims, and billing.
- Develop leads, schedule appointments, identify customer needs, and offer tailored product solutions.
- Demonstrate a strong work ethic with an unwavering commitment to success every day.
- Competitive Compensation : Hourly pay plus commission / bonus—earn more as you grow!
- Flexible Hours : We believe in work-life balance.
- Comprehensive Benefits : Group Life Insurance, Health Insurance, 401(k) plan, and profit sharing.
- Paid Time Off : Vacation, personal, and sick days to recharge.
- Growth Potential : Opportunities for advancement within the agency.
- Exciting Incentives :
- Monthly and quarterly bonuses, plus an annual incentive trip to Mexico (with a guest!).
- Quarterly Growth Profit Sharing (team members receive a percentage of the agency’s growth).
- Excellent interpersonal and communication skills—verbal, written, and listening.
- A people-oriented individual with a passion for delivering top-notch customer service.
- Self-motivated, detail-oriented, and able to handle multiple tasks in a fast-paced environment.
- Ability to work collaboratively as part of a team.
- Bilingual (Spanish) is a plus!
- Comfortable making at least 100 outbound calls or engaging in a minimum of 8 Auto Conversations per day.
- Understand that we are risk managers, focusing on Auto, Home, and Life insurance.
- Must be coachable, willing to learn, and committed to weekly activity goals based on effort, not sales.
Perks of Being an Agent Team Member :
Weekly prizes, with the chance to leave early on Fridays!
What We’re Looking For :
Requirements :
How to Apply :
If you’re excited about this opportunity and motivated to succeed, we’d love to hear from you! Apply now, and we’ll be in touch to discuss the next steps in the interview process.
This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees of State Farm agents must complete all required licensing and training. State Farm agents are independent contractors who hire their own staff.
Salary : $18 - $35