What are the responsibilities and job description for the Service Representative position at Ron Siegel State Farm Insurance?
Dont wait, take the next step in your career today. Ron Siegel State Farm Insurance in Kissimmee, Florida, is looking for a motivated and dynamic individual to join our team as a Full-Time Bi-lingual (Spanish) Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge, and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Benefits
Hourly Base Salary Based on Experience
Hands on Training
Mon-Fri Schedule
no weekends
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Generating insurance quotes.
Provide exceptional customer service and support.
Develop and maintain client relationships.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Cold call, direct email and perform other lead generation activities.
Schedule appointments for sales staff to meet prospective customers.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Work independently and as part of a team.
Requirement
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Salary : $14 - $15
