Associate Showroom Manager

Job Title: Associate Showroom Manager

Location: San Jose & Cupertino Showrooms

Company Overview:

Ronbow is a rapidly growing cabinetry company revolutionizing the industry with advanced technology and a direct-to-consumer (D2C) model. Specializing in whole-house solutions for kitchens, bathrooms, closets, and more, all of our products are proudly made in the USA. Leveraging state-of-the-art design software integrated with our manufacturing process, we deliver fully customizable, precision-crafted cabinetry with faster lead times and a seamless customer experience. Our mission is to create "Enjoyable Spaces to Call Your Own," offering scalable customization, superior quality, and exceptional service. As we continue to redefine the cabinetry market, we are seeking passionate individuals to join our innovative and dynamic team.

Job Summary:

Ronbow Corporation is seeking a proactive and detail-oriented Associate Showroom Manager to oversee daily operations at our San Jose and Cupertino showrooms. The Associate Showroom Manager will play a key role in maintaining the showroom’s presentation, managing inventory, coordinating events, supporting the design team, and delivering exceptional customer service. The ideal candidate has strong project management experience, is highly organized, and possesses a passion for home design and customer satisfaction.

Key Responsibilities:

• Showroom Management & Maintenance:
• Ensure the showroom is always clean, organized, and visually appealing.
• Regularly update product displays to reflect current trends and new offerings.
• Manage showroom opening and closing duties.
• Sample and Inventory Management:
• Organize and maintain inventory of samples and materials.
• Track sample requests and returns, ensuring availability for customers and designers.
• Event Planning & Support:
• Assist in planning, organizing, and executing showroom events such as product launches, design consultations, and promotional activities.
• Provide exceptional customer service during events, ensuring a smooth and positive experience for attendees.
• Customer Relations & Sales Support:
• Support the design and sales teams by assisting with client consultations.
• Address customer inquiries and provide relevant product information.
• Manage follow-ups and ensure a high level of customer satisfaction.
• Team Collaboration:
• Work closely with the design team to ensure they have the resources needed to deliver successful consultations.
• Assist in training new showroom staff as needed.
• Social Media Management (Optional):
• Help create and manage social media content to promote showroom events, new products, and design inspiration.
• Engage with followers and respond to inquiries in a timely manner.

Qualifications:

• 2 years of experience in showroom management, retail management, or project management, preferably in the home design or retail sector.
• Strong organizational skills and attention to detail.
• Previous experience in a customer-facing role within a showroom, retail, or design environment is highly preferred.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Familiarity with inventory management tools and event planning software.
• Social media skills are a plus but not required.
• A passion for interior design and providing top-notch customer service.

Benefits:

• Competitive commission.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Professional development opportunities.
• Opportunities to grow within the company.