Area Manager

About Roof Experts, Inc.

At Roof Experts, Inc., we are a leading provider of top-quality commercial and residential roofing solutions, specializing in new construction, re-roofing, insurance restoration, and service work. With offices in Garland, Austin, and rapidly growing. We are on a mission to set the standard for excellence in the roofing industry. Our team is driven by a passion for innovation, exceptional customer service, and creating growth opportunities for our employees. As we continue to expand nationwide, we invite motivated individuals to join us in building a company that makes a lasting impact on communities across the U.S.

The Area Manager is a dynamic, field-based leader responsible for overseeing roof inspections, repairs, and deal management. This role demands exceptional punctuality, proactive outreach, detailed documentation, and top-notch communication. You will be the face of Roof Experts, ensuring every project meets our high-quality standards while building strong relationships with property owners, real estate professionals, and service teams.

Requirements

• Punctuality: Arrive 15 minutes early for all company events—inspections, meetings, adjuster and subcontractor meetings, and workshops. At Roof Experts, “on time” means early.

• Real Estate Outreach: Proactively canvas real estate brokerages, commissions, and title agencies to generate leads and build strategic partnerships.

Inspections & Repair  

• Roof Inspections: Conduct thorough inspections for storm damage and repair issues.

• Documentation: Use CompanyCam to accurately document all inspections.

• Minor Repairs: Address minor repairs using items from the Inspection Bag.

• Repair Management: Oversee medium to large repair projects by coordinating with the Service Team.

Deal Management  

• Deal Formation: Validate deals by ensuring they include either a signed and completed Service Agreement with a claim number or a signed retail contract with Terms and Conditions.

• Document Review: Meticulously review all project documents to guarantee accuracy and prepare for a high-quality roof project.

• CRM & Zoho Management: Maintain accurate sales status in the CRM, upload and download all necessary documentation, and keep company tasks updated in Zoho.

• Accounting Support: Assist the accounting team with final payment collections when needed.

• Adjuster Coordination: Meet with adjusters and obtain any special instructions from property owners.

Communication & Marketing  

• Marketing Initiatives: Engage in face-to-face and social media marketing, follow-up phone calls, and prompt lead responses.

• Professional Presentations: Clearly articulate the benefits of using Roof Experts to property owners and real estate professionals.

• Timely Responses: Return customer calls within 4 hours, office calls within 24 hours, and respond to emails within 24 hours.

• Networking: Leave a business card or door hanger at every visit and actively request referrals and online reviews post-completion.

• Internal Communication: Use Cliq/Email for non-job-related communication to stay connected with the team.

Training & Brand Representation  

• Standard Procedures: Utilize the company-provided pitch, materials, and Standard Operating Procedures (SOPs).

• Continuous Learning: Actively participate in training sessions and company events to enhance sales and roofing expertise.

• Safety & Technology: Use company-issued technology effectively and navigate roofs safely and responsibly.

• Field Development: Continuously work outside the office to improve skills, sales techniques, and overall roofing knowledge.

Qualifications  

• Proven experience in roofing, construction management, or a related field.

• Exceptional communication, organizational, and interpersonal skills.

• Ability to multitask, work independently, and manage field operations effectively.

• Proficiency with CRM systems (preferably Zoho) and digital documentation tools like CompanyCam.

• A strong commitment to punctuality and professional service.

• Valid driver's license and willingness to travel within the assigned area.

• Comfortable working in various weather conditions and on rooftops safely.

Working Conditions  

• This is a field-based role requiring regular travel and outdoor work.

• You will interact frequently with clients, service teams, and company leadership.

• The role demands flexibility, with early starts and varied work hours.

Benefits