What are the responsibilities and job description for the Roofing Project Manager position at RoofCrafters Roofing?
RoofCrafters Roofing is seeking a reliable & experienced
PROJECT MANAGER
to join our team.
The role of the Project Manager is overall management of the service & repair department. Duties include but are not limited to managing & training repair technicians & crews; managing the process of roof callback inspections; scheduling & completing customer repairs in a timely manner. The service crews will perform preventive maintenance, inspections, callbacks & repair work.
RoofCrafters Roofing, LLC is a leading roofing company dedicated to providing high-quality services & materials to our clients. We pride ourselves on our commitment to excellence & our customer-focused approach.
Responsibilities:
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PROJECT MANAGER
to join our team.
The role of the Project Manager is overall management of the service & repair department. Duties include but are not limited to managing & training repair technicians & crews; managing the process of roof callback inspections; scheduling & completing customer repairs in a timely manner. The service crews will perform preventive maintenance, inspections, callbacks & repair work.
RoofCrafters Roofing, LLC is a leading roofing company dedicated to providing high-quality services & materials to our clients. We pride ourselves on our commitment to excellence & our customer-focused approach.
Responsibilities:
- Addressing customer complaints & needs in a timely manner with urgency
- Call backs, repairs & maintenance scheduled daily as they arise
- Utilize & maintain job tracking system and sheets provided by Director of Production
- Maintain impeccable, detailed job notes in Acculynx
- Customer Communication is priority; quickly return calls, notify customer of changes or as new information arises, maintain a high level of professionalism at all times
- Scheduling & dispatch of field personnel daily with logistical efficiency
- Crew communication and scheduling
- Daily supervision of field employees by job site visits
- Review of job tickets to confirm quality, safety and customer service
- Vehicle & equipment maintenance
- Review service technician productivity, quality & overall performance
- Regular training sessions to increase knowledge and efficiency
- Regular training & discussion of safety related topics, inspections, and documentation
- Invoicing & material purchasing; Job Cost management
- Creation of management reports such as profitability reports
- Motivate & inspire employees
- Strategic thinking, complex problem solving, solution oriented
- Minimum 5 years experience in the roofing/construction industry
- Strong field functional knowledge
- Service office supervising experience
- Experience with scheduling
- Ability to budget, measure, and organize
- Logistics experience a plus
- Good driving record- Driving record must be obtained from DMV by employee
- Organized and detail oriented
- Strong work ethic with regular & reliable attendance & positive attitude
- Excellent customer service skills
- Proficient in Microsoft Office & general emailing
- Ability to self-manage & work independently with minimal supervision
- Aligned with our R.O.O.F.S Values and Mission Statement
- Must be able to lift 75 lbs. & be able to stand, sit, bend, twist, and move efficiently with reasonable accommodations if required
- Company Uniforms
- Health, Vision/Dental, and Supplemental Accident and Illness Insurance Available after 90 days. Health Benefits Paid 50% by Company after 3 years of Employment
- PTO accrued per paycheck after 90 days, available for use after 1 year of employment
- Working with a great team of people
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