Assistant General Manager

Assistant General Manager - Miami Beach Location

Overview: We are seeking an enthusiastic and energetic hospitality professional to support the General Manager and help manage Rooftop Cinema Club's location in Miami Beach, FL. The AGM is accountable for leading a team to deliver operational excellence and achieve the site’s annual operating plan. This includes optimizing guest experience, mentoring and developing your team, maintaining operational standards and bringing Rooftop Cinema’s Club culture alive through the work. This role is accountable for sponsoring and underwriting the operations plan so continued growth and development of the business and individuals/collective is being realized and sustained. The ideal candidate will be familiar with the local market, have a strong food & beverage and events background and finds joy creating memorable experiences.

Rooftop Cinema Club started in 2011 as a single rooftop in London and driven by our love of film and live events have expanded into the US with locations in California, Texas, and Florida. We are looking to grow our presence in more markets in 2022 and beyond and searching for great leaders to help realize our vision.

Performance Expectations:

As the AGM, you will be responsible for the day-to-day operations of the venue, leading a talented and passionate team. You will ensure the venue is always ready for our guests, assisting your team across all functions as needed to provide an excellent experience and help generate superior financial results.

Assume bottom line financial accountability for the business unit

• Partner with home office members to establish programming practices that maximize revenue potential.
• Achieve annual operating plan: Manage budgets that meet business requirements, Achieve designed operating margin expenses based on analysis of required financial performance for business model.

• Ensure a robust inventory management system is in-place for ordering, receiving. Ensure weekly stock counts and data analysis are well managed. Develop strong relationships with your vendors to ensure you are receiving excellent service and support
• Manage costs (e.g., payroll, waste, inventory, supplies) to leverage financial performance.
• Minimize financial risk to the business by ensuring that excellent loss prevention, risk management and HR practices are developed and executed.

Assume bottom line developmental accountability for your business unit

• Establish operational standards, skill requirements and developmental paths for managers and crew members. Build a world class team congruent to these standards.
• Create conditions for managers and all members to develop and hold individuals accountable to operational standards and developmental paths. Be a role model for providing positive and corrective feedback, conducting timely and effective reviews; following through and documenting actions taken.
• Achieve self initiated learning from all members

Assume accountability for operational excellence where experience delivery is consistently demonstrated

• Work directly with the General Manager and East Coast Multi Unit Manager to implement strategic and operational plans to meet business needs.
• Deploy systems, processes and practices that achieve seamlessness and integration that is measurable, providing meaningful data from which to act
• Manage standards that ensure compliance with federal, state and Company policies including employment, loss prevention/cash handling, safety, (e.g. meal and rest breaks, OSHA, food handling, PCI Compliance) in order to achieve operational excellence.

Recruit, select, and develop team members that have the capability to become great contributors to the guest experience and business performance

• Partner with and coach managers on difficult performance/deselection issues; ensure that managers take effective, timely action, partnering with other managers and federalist members, as appropriate.
• Ensure members are paid accurately and in a timely manner; data changes are accurately and promptly recorded to ensure timely action and support decision making through reporting.

Work effectively with federal partners (HR, Accounting, Prog/Comm, IT) to deliver business results.

• Require that home office partners be connected to the operation of the business and accountable for overall business results.
• Participate in weekly structures that keep you informed of the broader organization and work to establish relationships with other GMs as a platform to create learning communities.

Qualifications and Skills Required

• A minimum of 2 years management experience in events and hospitality environments, preferably with strong food and beverage presence
• Proven strong team leadership skills, including people development
• Experience in leading and collaborating with subordinates, peers, supervisors, and corporate functional members
• Demonstrates a strong customer focus
• Ensures accountability through holding self and others accountable
• Is action orientated, takes on tough challenges with a sense of urgency, high energy, and enthusiasm
• Optimize work processes, knowing the most effective and efficient processes to get things done
• Strong understanding and experience in good inventory management practices
• Collaborates well with others, building partnerships and working collaboratively
• A good understanding of fundamental performance review standards
• Strong ability to be adaptive and creative
• Ability to critically think and execute tasks accurately
• Comfortable being able to manage up
• Excellent communications and follow-up, follow-through skills
• A good sense of humor
• Compassionate leader who is fair and understanding while holding accountability and requiring the very best from oneself and others
• Great people and communication skills
• Strong business acumen

Other Essential Functions, Abilities and Physical Demands

• Available to work a flexible schedule that involves nights, weekends, holidays
• Demonstrates a proficiency in Google Suite programs
• Experience working with best in-class inventory management systems (Toast and Sling knowledge a plus)

Salary : $55,000