What are the responsibilities and job description for the AV Service Technician- TX position at RoomReady?
AV Service Technician
RoomReady is expanding our Service team in the Texas region. An AV Service Technician is responsible for technical accuracy and completion of all service calls. Daily activities include responding to service calls and tickets to ensure the best customer experience possible when receiving RR services. Additionally, will be responsible for onsite surveys for upcoming installations. Overnight travel frequently, up to 75%. This position will need to be located near a larger city with access to a major airport.
About Us
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily through providing an avenue to execute our innovative solutions.
RoomReady has 6 Core Values that we look for in every candidate :
Care Deeply- listen to learn, engage in debate, be civil, do more
Hustle Smart- do and think versus do or think
Use Common Sense-solve problems with simple, practical ideas
Own It-be eager, ask questions, learn from mistakes, do what you say you will do
Help Others- be deliberate about helping others, always do what is right
Stay Grateful- find joy and approach every situation as an opportunity
RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at :
Vision-getting everyone in our organization 100% on the same page with where we're going, and how we plan to get there
Traction®-instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision-every day
What will you be doing?
- Respond to service calls for AV, Access Control, Security, and Sound Systems
- Remote Service assistance as needed
- Installing simple 1-3 day teleconferencing systems, cameras, and access control
- Custom space certification and closeout
- End-user training (onsite & remote)
- Remote and onsite support troubleshooting
Skills and Qualifications :
As an AV Service Technician the ideal candidate will need :
It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.
Why work for us? :
Candidate Instructions :
Interested candidates who meet the minimum skills and qualifications as described above should visit RoomReady.com and apply under the careers tab. All applicants must complete an online assessment here : https : / / portal.cultureindex.com / public / survey / general / 7ctTD6GFK7.
It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.
