What are the responsibilities and job description for the Server position at Rooster's - A Noble Grille?
Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Waiter/Waitress:
● Greeting, seating, and escorting guests.
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Checking ID's to prevent minors from ordering alcoholic beverages.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of tables and tableware.
● Providing exceptional customer experience.
Waiter/Waitress Job Requirements:
● Must have prior experience as a waiter/waitress.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
●Must carry at least a high school diploma.
The first Rooster’s opened in Winston-Salem in 1992 as Noble’s Grille, and has been a part of the cultural fabric of the North Carolina Triad ever since.
In 2006, Noble brought the first Rooster’s to Charlotte. It was his second restaurant in Charlotte–the first being Noble’s, a fine dining restaurant that he operated from 2000 to 2010, also in SouthPark. Rooster’s, however, led the transformational shift in popularity from fine dining to upscale casual dining in Charlotte, focusing on a more approachable style of dining–like what you would experience in the chef’s home. The shift showed itself in the decor of the restaurant, the menu, the presentation. Each illustrates simplicity and purity. No more white table cloths, but impeccable service and quality food remain the center of attention.
Chef Noble and his Rooster’s team expanded in 2012, opening a third Rooster’s in Uptown Charlotte. The restaurant is located in the Bank of America building with proximity to Spectrum Center and the Belk Theatre, making it a favorite for business lunches and dinners, as well as pre and post-show/game dinner and drinks.
