What are the responsibilities and job description for the Host/Hostess position at Rooster’s Country Cooking?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service in our establishment. A passion for hospitality and excellent customer service skills are essential for success in this position.
Duties
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Provide menus and inform guests about daily specials or promotions.
- Assist guests with any inquiries or requests, ensuring a positive dining experience.
- Collaborate with the waitstaff to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the host/host area.
- Handle phone calls with professionalism, providing information and taking reservations as needed.
- Utilize Aloha POS system for managing seating and reservations effectively.
Skills
- Strong background in hospitality and guest services, ensuring a welcoming environment for all patrons.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Familiarity with POS systems, particularly Aloha POS, is preferred but not required; training will be provided.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong customer service orientation with a genuine desire to help others enjoy their dining experience.
- Knowledge of food service operations within a hotel or restaurant setting is advantageous.
- Professional phone etiquette to handle inquiries and reservations efficiently.
Join our team as a Host/Host where your passion for hospitality will shine through every guest interaction!
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 30 – 40 per week
Ability to Commute:
- Reno, TX 75462 (Required)
Ability to Relocate:
- Reno, TX 75462: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13