What are the responsibilities and job description for the Customer Service Representative position at Rooter Plus?
Do you want to come be a part of a great team? Want to enjoy yourself while working for and with a great group of people? Come join our team!
RooterPLUS Plumbing and Septic was founded in 1994 with the goal of providing world-class customer service to all of Metro Atlanta. We are looking for applicants who bring years of customer service experience and are available to work evening and weekend shifts.
Duties include :
- Taking calls from customers and scheduling Septic & Plumbing Services
- Scheduling service calls from various sources, including email generated leads.
- Open and maintain customer accounts by recording account information in ServiceTitan software
- Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Obtaining purchase order numbers
- Taking customer payments
- General office duties
- Handling tough customers
- Ability to work day, evening and weekend shifts
All applicants must :
RooterPLUS is a Drug Free Workplace
Benefits :
Schedule :