What are the responsibilities and job description for the Chiropractic Assistant/Receptionist (Bi-Lingual) position at Roots Chiropractic?
We are seeking a proactive and charismatic Bi-Lingual (Spanish)Chiropractic Assistant to support our staff and enhance patient experiences. You will assist the doctor with daily activities and patient therapies, manage appointment scheduling, handle billing, and engage in outreach efforts to promote our services. This role requires excellent interpersonal skills, a friendly demeanor, and a talent for effective communication.
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**Key Responsibilities:**
- **Clinical Assistance:**
- Assist in preparing patients and facilities for treatments and therapies.
- Help manage therapy sessions and ensure all procedures adhere to set protocols.
- Maintain patient records and confidentiality with utmost integrity.
- **Administrative Duties:**
- Efficiently handle patient scheduling and follow-up appointments using our EHR Software (Electronic Health Records).
- Perform front-desk operations, including patient reception, file management, and insurance verification.
- Manage billing and payment collections, ensuring accuracy and timeliness in transactions.
- **Communication and Marketing:**
- Provide exceptional service over the phone and in-person, exhibiting a bubbly and engaging personality.
- Comfortably engage with new and existing patients, both in-person and via digital platforms, to enhance patient retention and attract new patients.
- Participate in community events and other marketing initiatives to promote the health center.
**Qualifications:**
-Must speak Spanish and English
- High school diploma required; further certification in medical administration is a plus.
- No prior healthcare experience needed.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, capable of maintaining positive patient interactions and handling sensitive information with discretion.
- Proficiency in typing and general office tools.
- Ability to handle financial transactions accurately and confidently ask for payments.
- Enthusiastic and friendly, with a natural ability to engage positively with strangers.
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**Benefits:**
- Complimentary Chiropractic care and Red Light Therapy
- Discounted prices to all other services
- Opportunities for professional development and training
- A supportive and friendly work environment focused on personal growth and patient care
Job Type: Full-time
Pay: $19.25 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- On-the-job training
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $21