What are the responsibilities and job description for the Navigator Coordinator position at Roots Community Health Center?
Job Description
Job Description
Position Summary :
Under the supervision of the Navigation Manager, the Navigator Coordinator oversees the coordination of navigation services including planning, organizing, and staffing in support of navigation services and activities. This position maintains the integrity of all data thorough standard processes and maintains a working knowledge of local and County resources. The Navigator Coordinator supports a multi-disciplinary team of talented individuals with shared goals and strategies working toward Roots’ mission and vision.
Duties and Responsibilities :
Ensure that full engagement is maintained by providing ongoing recruitment, outreach, screening, weekly one-on-one life coaching sessions and support to all program participants.
Assess participants’ needs, develop appropriate action plans based on needs, document and track progress towards each participant’s objectives and goals, use data for continuous improvement, and coordinate timely referrals for service and follow through as appropriate.
Coordinate multiple care aspects (case coordination, information sharing, etc.).
Coordinate effective working relations and cooperate with health navigators, medical teams, and dental professionals.
Assess and address barriers such as motivational and psychosocial issues to provide a smooth delivery of services.
Document encounters in the electronic health record (EHR) and other databases.
Perform outreach activities including preparing flyers, direct mailers, and facilitating events.
Educate, coach and guide clients regarding insurance coverage and linkage to medical and dental services.
Facilitate client linkage to services by performing Medi-Cal enrollments and renewals.
Participate in staff meetings, supervision, agency meetings and staff trainings.
Work on-site up to full-time, as needed.
Competencies
A bachelor's degree in public health, business administration, public administration, social work, or related field. Related work experience may be substituted.
2 years’ experience working in a non-profit organization, or a community clinic preferred.
Experience with benefits enrollment / familiarity with Medi-Cal.
Willingness to work a flexible schedule.
Valid California Driver License with safe driving record.
Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others.
Solid organizational skills including attention to detail and multi-tasking.
Clear and effective external and internal, verbal and written, communication skills.
Strong critical thinker and problem solver who can successfully build and lead an execution strategy from a long-term vision.
Passion and knowledge of skill-based workforce development programming and social enterprises.
Ability to work with people from diverse backgrounds.
Strong computer skills including proficiency in Microsoft Office.
Roots Community Health Center is proud to be an Equal Employment Opportunity / Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership / veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
