What are the responsibilities and job description for the Server position at Roots Eatery and Pub?
We're looking for a part-time server to join our team, working 2 night shifts a week.
EXPECTATIONS:
EXPECTATIONS:
- Make the guests of Roots feel welcome and cared for, no matter their age, gender, race, religion, sexual orientation, or relationship to the server.
- Greet guests in a friendly and welcoming manner.
- Guide guests through the menu selections, including beverages, specials, soups, etc.
- Take orders from guests efficiently and accurately and transmit them to the kitchen in a clear and concise manner.
- Deliver food to guests quickly and correctly, without asking guests what items they ordered.
- Anticipate and tend to guests’ needs, including refilling drinks, bringing requested items, etc.
- Communicate with guests, especially if their needs cannot be met sufficiently.
- Take ownership of ensuring that guests have a positive experience, including addressing any issues that may arise.
- Handle multiple tasks and tables at once while remaining calm and capable.
- Charge guests accurately for their meals and beverages.
- Enter and report tips correctly.
- Perform the necessary preparation, side-work, and cleaning for the shift.