Community Manager

Roots Management Group is a growing property management company that operates manufactured housing communities throughout the US. We are currently seeking a full-time community manager to run the day-to-day operations of a manufactured home community in an efficient and professional manner in order to achieve goals in customer satisfaction, occupancy, delinquency, community appearance, sales, revenue generation and cost control.

At Roots you will be a part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. As one of the fastest growing manufactured housing community operators in the country, we value those who take initiative, encourage teamwork, and work hard. Despite our rapid growth, we prioritize maintaining an atmosphere of service in all we do. To continually support our employees, we emphasize respect, teamwork, and sincerity in every interaction. Our main focus is cultivating opportunities by understanding needs, creating connections, and empowering individuals. We seek to create opportunities for those who work hard and accomplish goals.

Responsibilities will include:

• Growing and maintaining community occupancy
• Overseeing the sales of on-site homes
• Managing all required resident documentation and confidentiality
• Maintaining resident ledgers and keeping the management system up to date
• Generating monthly bills, collecting monthly rent and/or fees, and posting payments
• Conducting daily physical inspections of homes and/or homesites
• Enforcing community rules, maintaining community safety, and responding to emergencies
• Ensuring the appearance of the property is safe, neat, and welcoming
• Effectively leading a team through hiring and training of employees
• Working with the Regional Manager to set and achieve goals in terms of occupancy, sales, delinquency, etc.
• Provide oversight of vendors working on property
• Other tasks as needed or assigned by management

This candidate must:

• Have at least 2 years of experience in property management or higher-level management
• Have a valid driver’s license
• Be proficient in basic Microsoft applications
• Be detail-oriented and provide excellent customer service to tenants
• Able to handle conflict resolution and on-site incidents
• Experience using the Manage America Property Management Software is a plus

Schedule: The work schedule and availability for emergency on-call duty may vary depending on the specific location/community.

Additional Information / Benefits:

• Growth Opportunities
• High energy company, a friendly & supportive team environment

Benefits are offered to eligible full-time employees.

This position has a competitive monthly bonus structure on top of a negotiated starting hourly pay. Bonuses can be earned based on meeting specific budget requirements.

To be considered for employment you must be able to pass a pre-employment background check/drug test.

We offer a rewarding and challenging experience with opportunities for career advancement within an environment that supports your professional development and recognizes your achievements. We thank all applicants for their interest.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Property management: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Fayetteville, NC 28304: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $24