What are the responsibilities and job description for the Property Manager/Maintenance position at Roots Management Group?
Roots Management Group is a growing property management company that operates manufactured housing communities throughout the US. At Roots you will be a part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. As one of the fastest growing manufactured housing community operators in the country, we value those who take initiative, encourage teamwork, and work hard. Despite our rapid growth, we prioritize maintaining an atmosphere of service in all we do. To continually support our employees, we emphasize respect, teamwork, and sincerity in every interaction. Our main focus is cultivating opportunities by understanding needs, creating connections, and empowering individuals. We seek to create opportunities for those who work hard and accomplish goals.
What we are looking for:
As a Community Manager / Maintenance Technician, you will be responsible for the overall management and maintenance of groups of small mobile home communities. Your role involves a blend of administrative tasks, property management duties, and hands-on maintenance work to ensure the smooth operation and upkeep of the community.
Responsibilities will include:
- Growing and maintaining community occupancy, overseeing the sales of on-site homes, and managing site reservations (if applicable)
- Enforcing community rules, maintaining community safety, and responding to emergencies
- Handy man tasks (electrical repairs, plumbing, painting, and interior and exterior upkeep)
- Managing all required resident documentation and confidentiality
- Maintaining resident ledgers and keeping the management system up to date
- Perform landscaping cleanup, watering, weeding, mowing, trimming, and fertilizing as needed
- Generating monthly bills, collecting monthly rent and/or fees, and posting payments
- Daily and weekly inspection and maintenance of all common areas, homes, home-sites, and premises
- Showing homes and conducting community tours to potential residents/tenants and providing standard information on all available units
- Overseeing move-ins and move-outs, including facilitating the lease process and inspections of homes and/or home sites
- Ensuring compliance with all local, state, and federal regulations governing mobile home communities, including fair housing laws and safety regulations
- Daily resident relations – planning and hosting events or activities, answering inquiries, concerns and requests by phone, email and/or walk ins, etc.
- Ensuring the appearance of the property is safe, neat, and welcoming by collaborating with on-site staff and vendors
- Foster a positive work environment and provide ongoing support and guidance of team members
- Other tasks as needed or assigned by management
Requirements and expectations:
- Have at least 1 year of experience in property management, hospitality, or higher-level management
- Have at least 1 year of maintenance experience
- Have a valid driver’s license and reliable transportation
- Be proficient in basic Microsoft applications
- Strong leadership and interpersonal skills with the ability to effectively communicate with residents/tenants, staff, and vendors
- Able to handle conflict resolution and on-site incidents
- Excellent organizational and problem-solving abilities with a keen to attention to detail
- Ability to work weekends and evenings as needed or in case of emergency
- Ability to work well under pressure to meet deadlines
- A strong willingness to learn
- Experience using Property Management Software’s is a plus
Schedule: The work schedule and availability for emergency on-call duty may vary depending on the specific location/community.
Additional Information / Benefits:
- Competitive hourly rate plus eligibility for bonuses and commissions based off community performance
- Medical, Dental, and Vision insurance plans
- 401(k) matching
- Short and Long-Term Disability
- Basic Life & Accidental Death Insurance
- Health Spending Accounts (HSA)
- Holiday pay
- Flexible PTO
- Training and Mentorship program
- Growth opportunities and Continued learning
- High energy company, a friendly & supportive team environment
Benefits are offered to eligible full-time employees.
To be considered for employment, candidates must pass a pre-employment background check and drug test. We thank all applicants for their interest in joining our team.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Experience:
- Maintenance: 1 year (Required)
- Management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20 - $22