Sales and Leasing Agent

Who we are…

Roots Management Group is a manufactured housing community (MHC) investment platform and management company. Roots benefits from having two internal management companies which focus on specific sectors of the MH industry – Vineyards Management Group and Treehouse Communities. Our mission is to help increase the availability of best-in-class housing options people can afford. We accomplish that by acquiring, investing in, and operating manufactured housing communities. We prioritize communication, empowerment, relationships and pride ourselves for continuous growth, working hard, reaching goals, and rewarding our teams. 

At Roots, you will be a part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. As one of the fastest growing manufactured housing community operators in the country, we value those who take initiative, encourage teamwork, and work smart. Despite our rapid growth, we prioritize maintaining an atmosphere of service in all we do. To continually support our employees, we emphasize respect, teamwork, and sincerity in every interaction. Our focus is cultivating opportunities by understanding needs, creating connections, and empowering individuals. 

What we are looking for...

We are seeking a dynamic Sales & Leasing Agent (SLA) to create lasting occupancy through the leasing and sales of homes. The SLA will be the driving force behind meeting with prospective buyers and tenants interested in homeownership, entering leads into our CRM, showcasing homes, submitting applications for approval, navigating the financing process, and facilitating successful closings. This role involves marketing homes, maintaining their presentation, managing applications, and corresponding with prospects through various channels, including phone, email, text, social media, flyers, and in-person meetings. Walking the property to meet residents and providing tours will also be part of the role.

Responsibilities:

• Sell and lease new and used manufactured homes to prospects and residents using financing options or cash sales.
• Deliver exceptional customer service throughout the sales and leasing process.
• Track and follow up on all sales, lease, and marketing traffic.
• Develop leads and nurture client relationships.
• Verify readiness and presentation of all available homes.
• Collaborate with the community manager and operations team to provide outstanding service.
• Stay informed on customer needs, industry trends, and market activities to refine sales strategies.
• Conduct tours to match prospects with suitable homes.
• Address and overcome prospective clients' objections to homeownership.
• Stage homes in a cost-effective, welcoming manner for tours.
• Market inventory through platforms such as Facebook, Craigslist, email, flyers, and signage.
• Use CRM tools to manage customer information, inventory, appointments, and sales funnels.
• Utilize inventory tools to determine pricing and availability for homes.
• Work with the Community Manager to ensure proper upkeep of the community and homes.
• Perform market surveys to stay competitive on pricing, promotions, and incentives.
• Continuously improve sales skills through training and dedication.
• Handle lender paperwork, organize closings, and complete required documentation.
• Plan and manage community events, advertising, and promotions to drive home sales.
• Create value to assist residents in achieving homeownership.
• Achieve sales targets set by leadership.
• Maintain a professional image throughout sales and leasing activities.
• Availability to work evenings and weekends.

Personal Attributes:

• Honesty and integrity
• Must have exceptional listening skills to understand the customers’ requirements and needs
• Strong interpersonal skills
• Highly self-motivated
• Excellent written and oral communication skills
• Driven by the challenge of helping future residents achieve homeownership
• Ability to think creatively and innovatively
• Expertise in generally used home shopping marketing avenues, to include social media
• Knowledge of basic sales tactics and operations
• Able to relate with others across functional business units to build relationships
• Able to quickly recover from disappointment
• General understanding of home lending

Requirements / Preferences:

• Bilingual (Spanish) preferred
• High school diploma
• Experience building and maintaining a sales pipeline
• Ability to travel

Additional Information / Benefits:

• Base hourly rate plus competitive commissions
• Medical, Dental, and Vision insurance plans
• 401(k) matching
• Short and Long-Term Disability
• Basic Life & Accidental Death Insurance
• Health Spending Accounts (HSA)
• Holiday pay
• Flexible PTO
• Growth Opportunities
• High energy company, a friendly & supportive team environment

Benefits are offered to eligible full-time employees.

To be considered for employment you must be able to pass a pre-employment background check/drug test.

We offer a rewarding and challenging experience with opportunities for career advancement within an environment that supports your professional development and recognizes your achievements. We thank all applicants for their interest.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Property leasing: 1 year (Preferred)
• Property sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Topeka, KS 66607 (Required)

Work Location: In person