What are the responsibilities and job description for the CustomerSupportStrategy&Operations,Manager position at Rootshell Enterprise Technologies Inc.?
Job Details
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Support Strategy & Operations, Manager for one of our client, Please share your resume with current location & full contact info
Role: Customer Support Strategy & Operations, Manager
Location: San Francisco, CA (Onsite)
Job Summary:
QUALIFICATIONS PREFERRED:
Description:
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
- Experience with Jira, Asana, Confluence, Zapier, PagerDuty, Tableau, or similar tools.
- An understanding of relational databases (MySQL, SQLite, PostgreSQL, SOQL).
- Familiarity with scripting languages (Python, Javascript, etc.) is a plus.
- Demonstrated project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
- Strategic mindset with a passion for delivering exceptional customer experiences.
Adaptability and resilience in a fast-paced and evolving environment
Thanks
Steve D | Talent Acquisition
Rootshell Enterprise Technologies Inc.
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