Demo

Dispatcher - LifeLink - Roper Hospital

Roper St. Francis Healthcare
Charleston, SC Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
36
Work Shift:
Days/Evenings (United States of America)
Location:
Roper Hospital in the dispatch office in the Doughty Garage located at 316 Calhoun Street, Charleston, SC 29401.
Schedule:
7:00am to 7:00pm. Position is 3 days 1 week and 4 the other including every other weekend.
Primary Function/General Purpose of Position
The EMT/Dispatcher is responsible for daily care and safe operation of Lifelink vehicles. The EMT/Dispatcher will administer appropriate patient care within current DHEC regulations when indicated. This individual will be responsible for understanding the purposes and function of most critical care equipment. When functioning in the capacity of dispatcher, this individual is the main contact for requesting, coordinating, and tracking the transport process for the service. Gives and receives information vital to the successful planning and transportation of patients. Correctly registers patients being transported, as appropriate.
Essential Job Functions
  • Requires the ability to use office equipment, Microsoft Office, copier, telephone, and excellent verbal communication skills.
  • Provide accurate information and assistance to callers to facilitate transport requests.
  • Follow established guidelines or use best judgment for matching transport request with most appropriate service.
  • Evaluate each call to determine the appropriate level of response needed and prioritize based on the severity of the situation.
  • Coordinate placement of patients at Roper and BSSF Hospitals in conjunction with the Operations Coordinator or Administrative Supervisor.
  • Perform vehicle-tracking functions during the transport process.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
  • Certification as EMT-B, EMT-I or Advanced EMT in South Carolina required. National Registry required. Must have a current American Heart Association BLS for Healthcare Provider Card.
  • Primary Source Verification (if applicable): https://apps.emspic.org/CIS/Go. Select Public Access CIS under the login screen.
Education
  • High school diploma or equivalent required.
Work Experience
  • At least 6 months experience as an EMT, and 1 year experience in radio communication or fleet tracking.
Training
N/A
Language
N/A
Patient Population
Not applicable to this position
Working Conditions
Not applicable to this position
Physical Requirements
Not applicable to this position
Hazards - Select if a potential hazard for this job.
Not applicable to this position
Skills
  • Basic BLS instructor certification a plus. Ability to verbally communicate in a clear, understandable manner.
  • Prefer experience with 911 or private ambulance service as dispatcher.
  • Knowledge of medical terminology preferred. Emergency Medical Dispatcher Course a plus.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more
  • Benefits offerings vary according to employment status.
Department:
Ambulance Services - RSF Ancillary Services
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
recruitment@RSFH.com
.

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