Enrollment Coordinator/Biller

Job Summary:

The primary responsibilities of the Enrollment Coordinator/Biller will be to actively enroll new patients and maintain patient’s enrollment statuses . The Enrollment Coordinator/Biller will offer appointments for enrollment and re-enrollment. This position requires duties such as performing receptionist and secretarial functions as needed, and other general duties assigned. The enrollment coordinator/biller will also be responsible for helping verify that all claims are submitted in a timely manner.

Job Duties:

• Receives applications, reviewing them for priority, and schedules accordingly.
• Available for walk-ins and same day appointments for enrollment and re-enrollments.
• Sends patients letters or calls patients with appointment times and/or the enrollment items needed.
• Registers new patients, obtaining information to validate eligibility based on current eligibility requirements.
• Provides enabling services to patients at the time of enrollment, (SNAP application assistance, housing information, clothing assistance, emergency assistance, employment and education assistance) by referring to Case Management.
• Adds new patients to EHR system with required demographic information. Adds new Medicaid patients to the Medicaid Portal.
• Re-enrolls patients by offering in person appointments prior to provider appointments and accepts walk-ins.
• Changes re-enrollment date on the EHR system once patients have re-enrolled.
• Updates any changes to the EHR system, i.e., patient’s address, phone number, insurance, etc.
• Changes account numbers to reflect enrollment dates, updating account numbers in ECW and pharmacy software and notifying billers when insurance status changes.
• Updates all necessary staff when the status of a patient changes.
• Receives information from billing clerk on patients with Medicaid with medical homes other than Rosa Clark and works with the patient to resolve the issue.
• Checks patient’s insurance eligibility at least one day before their scheduled appointment for all locations.
• Performs receptionist and secretarial functions as needed for all locations (answers phone when receptionist and manager is busy and relief for front office staff as needed).
• Scan and upload enrollment records and other documents to the EHR system.
• Other general duties as assigned by the Chief Financial Officer.

Qualifications:

• Ability to work as a team member.
• Ability to prioritize multiple tasks at one time.
• Ability to handle repetitive tasks.
• Ability to relate to a broad and diverse spectrum of our community.
• Ability to communicate in a professional, courteous and culturally sensitive manner.
• Ability to listen to clients in a non-judgmental fashion.
• Ability to plan and meet deadlines.
• Basic Computer Skills including data entry, word processing and spreadsheet.
• Telephone skills appropriate for handling complex interaction with patients and professionals are needed.
• EHR, medical records, and billing knowledge.

Essential Abilities Requirements:

· – moving, walking, balancing, kneeling, crouching, stooping, reaching, standing, pushing, pulling and lifting

· – forecasting, analyzing, explaining, adapting, comprehending, interpreting data, organizational skills, public speaking, conflict resolution, active listening skills, and flexibility

· – full vision and hearing acuity

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• billing: 1 year (Required)

Ability to Commute:

• Seneca, SC 29672 (Required)

Work Location: In person

Salary : $18 - $22