Director, Financial Operations

Director, Financial Operations

ROSE is a Finance as a Service (FaaS) leader, supporting a company's back office by harmonizing People, Process, Technology, Organization, and Data to empower our clients to become accomplished leaders. We achieve this by providing financial clarity and eliminating complexity through Easby®, a system of engagement built on enterprise-grade, hyper-automation technology that manages finance, accounting, and tax activities, converts data into information, and supports a team of experienced professionals to enhance a company's success by improving financial performance.

Rose Financial Solutions (ROSE®) is seeking a Director, Financial Operations with to lead the client-facing delivery and optimization of Accounts Payable (AP), Accounts Receivable (AR), and Payroll transaction services. This leader will be responsible for ensuring accurate and efficient execution across client engagements, driving high-quality service delivery, and supporting firm-wide initiatives aimed at scalability, automation, and excellence.

The FinOps department is a critical support function focused on enabling accurate transaction-level inputs. This role will be instrumental in championing the adoption of AI tools and process automation, optimizing workflows, documenting SOPs, and developing high-performing talent. The Director will also be accountable for defining and measuring KPIs that drive visibility, accountability, and continuous improvement across all services. If you love connecting great people to awesome solutions and are looking for that next big thing, apply here!

Your responsibilities vary, but are likely to include:

Provide strategic and operational leadership across client engagements in Accounts Payable, Accounts Receivable, and Payroll, Build trusted relationships with internal and client stakeholders to ensure accurate and timely accounting operations, Serve as the escalation point for operational matters and ensure consistent delivery of client service excellence, Define, track, and analyze KPIs and service metrics to ensure accuracy, timeliness, and compliance across all functions, Lead, mentor, and grow a high-performing FinOps team with a focus on technical acumen, client partnership, and accountability. Oversee financial operations onboarding for new client engagements, including AP, AR, and Payroll processes. Ensure effective change management and knowledge transfer to support long-term client success. Oversee client AP services including payables processing, approval workflow management, vendor payments, and compliance monitoring. Manage vendor onboarding, W-9 management, and 1099 compliance. Ensure completeness and accuracy through multi-system reconciliation of AP transactions (including managing credit card and employee expenses) and related accounts. Manage client billing operations, including billing schedule setup, invoice preparation, and coordination with contract terms. Oversee cash receipt processing and bank deposit reconciliation, ensuring accurate GL coding and documentation. Provide oversight of client payroll processing in coordination with external providers and internal teams. Support payroll-related issue resolution and client inquiries as needed. Collaborate to ensure accurate payroll data for accrual support and close processes. Ensure SOPs and documentation are consistently maintained and aligned with client and regulatory expectations. Drive success in achieving firm-wide initiatives aimed at standardizing, scaling, and automating FinOps processes. Collaborate with ROSE’s Transformation and Product team to implement and improve technology solutions (e.g., OCR, IDP, ERP integrations). Contribute to the design and rollout of scalable, tech-enabled service models across AP, AR, and Payroll. 

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred). 
• 7 years of progressive experience in financial operations with direct leadership in client-facing AP, AR, and Payroll services. 
• Proven experience managing teams responsible for transactional accounting operations within an outsourced or consulting environment. 
• Deep understanding of ERP systems, billing platforms, payroll software, and expense management tools. 
• Demonstrated ability to lead AI-driven process improvements, manage change, and scale service delivery. 
• Skilled in defining and using KPIs and dashboards to monitor performance and drive results. 
• Excellent communication, collaboration, and leadership skills. 

What You'll Get with ROSE: ROSE is passionate about serving our clients and is dedicated to being a great place to work. Our professional work environment involves working alongside the best and the brightest professionals, competitive compensation plan, with long-term growth opportunities. ROSE also offers a comprehensive benefits package including health insurance subsidies up to 80%, Work Life Fit options, 401(k) with company match, and educational reimbursements.

Compensation: $120,000-$150,000.

See more on our state-of-the-art technology platform here: https://www.easby.ai/

ROSE is an Equal Opportunity Employer. ROSE will not tolerate discrimination against any employee or applicants on any legally-recognized basis including, but not limited to: age; ancestry; childbirth or related medical condition; citizenship; color; creed; familial status; genetic information; height; weight; marital status; national origin; physical or mental disability or handicap; pregnancy; race; religion; sex; sexual orientation; uniform service member status or veteran status.

Third-party resume submissions are not accepted. Any resume submitted will be considered the property of ROSE, and ROSE will not be held liable to pay a placement fee.