Billing/Insurance Administrator

Busy Chiropractic Clinic is searching for a full-time Billing/Insurance Administrator.
Candidate will work closely with Doctor to insure all facets of the job are fully completed.

• Check eligibility and benefits verification for treatments and procedures.
• Review patient bills for accuracy and completeness and obtain any missing information.
• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
• Follow up on unpaid claims within the standard billing cycle timeframe.
• Check each insurance payment for accuracy and compliance with contract discount.
• Call insurance companies regarding any discrepancy in payments if necessary
• Identify and bill secondary or tertiary insurance.
• Review accounts for insurance of patient follow-up.
• Research and appeal denied claims.
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
• Set up patient payment plans and work collection accounts.
• Update cash spreadsheets, run collection reports, knowledge of Excel is required.
• reasonably handle conflict
• Knowledge of business and accounting processes and practices.
• A minimum of 3 years of experience in a medical office setting.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, BCBS, Aetna, United Healthcare and other payer requirements and systems.
• Competent use of computer systems, software, and 10 key calculators.
• Ability to multitask.
• Familiarity with CPT and ICD-10 Coding.
• Effective communication abilities for phone contacts with insurance payers to resolve issues.
• Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
• Ability to work well in a team environment. Being able to prioritize, delegate tasks if needed, and reasonably handle conflict.
• Problem-solving skills to research and resolve discrepancies, denials, appeals, and collections calmly and patiently in working with patients or insurers during this process.
• Knowledge of accounting and bookkeeping procedures.
• Knowledge of medical terminology likely to be encountered in medical claims.
• Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Benefits Offered:

· Chiropractic care for the staff member.

· Paid time off (after allotted training period completed).

· Retirement benefits/match program (after allotted training period completed).

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $15