Mail and Bookstore Specialist

Mail and Bookstore Specialist

Rose-Hulman Institute of Technology has an opening in the Department of Administrative Services for a Mail and Bookstore Specialist. We have been ranked No. 1 among U.S. engineering colleges by the U.S. News & World Report Best Colleges Guide for the last 26 consecutive years.

As the Mail and Bookstore Specialist, you will be responsible for receiving and signing carrier forms at the acceptance location for all incoming packages, utilizing the Mail Locker System to distribute student mail daily; assist in the coordination of employee mail; assist with customer service at the window locations to answer questions about student mail; provide customer support for mail package retrieval and/or concerns regarding packages; support organizing and documenting processes; send late notices for packages left unclaimed.

The Mail and Bookstore Specialist will retrieve data daily on mail volume, Business Reply, and Postage Due; entering and tracking data into spreadsheets; prepare forwarding mail for pick up by U.S. Postal Service; maintain forwarding mail data in the distribution database; insure working order and cleaning of Mail Lockers and workspaces.

Additionally, the Mail and Bookstore Specialist supports the Bookstore Manager with cashiering via bookstore systems; assists with refunds, stocking, receiving, shipping, returns, pricing merchandise, displays, website maintenance, processing orders, customer correspondence, and annual physical inventory. You will also be responsible for bookkeeping and accounting functions, including daily deposits from point of sale and online store.

Qualified candidates will have a high school diploma or general education degree (GED). A minimum of one to two years’ experience in a business or customer service-related field is required. Must have ability to plan assigned work and meet crucial deadlines.

Preferred candidates will have three to five years’ experience in a business or customer service-related field preferred. Experience in using a variety of equipment (e.g., Pitney Bowes) used in processing mail and packages is desired. Basic knowledge of USPS, UPS, and FEDEX postal regulations and package tracking systems is preferred.

At Rose-Hulman, your successes are celebrated in a welcoming, supportive, and flexible environment with a number of benefits and resources including a variety of health benefit options; voluntary benefits such as Group Accident and/or Group Critical Illness Insurance, Pet Insurance, and Caregiver Resources; participation in Tuition Exchange; a generous and flexible paid leave program and dedicated time for professional development. As a Rose-Hulman employee, you will also enjoy access to full-service fitness facilities and programming; a performing arts center featuring national touring acts and campus productions; and access to state-of-the-art labs, facilities, and equipment. All employees experience opportunities to have an impact on student lives and be part of a greater purpose through multidisciplinary project collaboration that can have a global impact as well as receiving continual encouragement and support of philanthropic and volunteer opportunities.

Rose-Hulman Institute of Technology is a STEM (Science, Technology, Engineering, and Mathematics) focused institution, whose students’ education and success are the nucleus of everything we strive for. We support and recognize excellence in teaching, learning, innovation, and intellectual growth of our students, faculty, and staff. Our campus culture is student-focused, welcoming, and inclusive. Here, we believe that every employee has a role to play in the mission of the institute: to provide our students with the world's best undergraduate science, engineering, and mathematics education in an environment of individual attention and support.

Located on the banks of the Wabash River and conveniently located within driving distance of seven major cities, Terre Haute is a vibrant community with a revitalized downtown, museums, parks, four higher ed institutions, a rich historical past, and dynamic food, music, and arts scene.

Salary range is $30,500 – $35,500. Salary is competitive. A higher salary may be negotiated based on experience and qualifications.

Applications: Only online applications/resumes submitted via the Rose-Hulman Institute of Technology Employment Opportunities website, jobs.rose-hulman.edu, will be accepted until the position is filled. Contact Human Resources via email, HRApply@rose-hulman.edu, for questions.

This position is not eligible for work visa sponsorship at this time.

EEO/AA
Rose-Hulman Institute of Technology is an affirmative action and equal opportunity employer. It is the Institute’s policy to treat all employees and applicants equally according to their individual qualifications, abilities, experiences, and other employment standards. Rose-Hulman will not discriminate against any employee, applicant for employment, student or applicant for admission on the basis of religion, sex, pregnancy, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, sexual orientation, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any complaint process on campus or within the Equal Employment Opportunity Commission or other human rights agencies. Rose-Hulman Institute of Technology is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact the Office of Human Resources.