What are the responsibilities and job description for the Clinical Admin Coordinator position at Rose International?
JOB TITLE : Clinical Admin Coordinator
JOB ID : 102351
Requirements
- Two or more years of experience in a physician’s clinic or hospital preferred.
- Additional years of experience working in a medical care setting as a receptionist or medical assistant.
- High School Diploma or GED required.
- Two years of administrative support experience.
- Advanced knowledge of Microsoft Office products, including Excel, Word, and Outlook.
- Must be able to work independently, with some supervision and direction from manager.
- Possesses medical terminology knowledge base.
- Must possess and demonstrate excellent organizational skills, customer service skills, to include verbal and written communication. Must maintain and demonstrate a high degree of professionalism to include both personal conduct and appearance at all times.
- Must maintain strict confidentiality at all times.
- Must adhere to all department / organizational policies and procedures.
Summary
Positions in this function includes those responsible for initial triage of members, administrative intake of members or managing the admission / discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers / members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles.
Job Duties
Team
In total team of 20. Total of 17 in office at all times-we have a correspondence team, an outbound call team and database / queue entry team
