Data Center Support Engineer

Date Posted: 04/21/2025

Hiring Organization: Rose International

Position Number: 481490

Job Title: Data Center Support Engineer

Job Location: Franklin, MA, USA, 02038

Work Model: Onsite

Employment Type: Temporary

Estimated Duration (In months): 10

Min Hourly Rate($): 29.00

Max Hourly Rate($): 31.00

Must Have Skills/Attributes: Data Center, Engineering, Infrastructure, Networking, Server Configuration, Troubleshooting, VMWare

Job Description

***Only qualified Data Center Support Engineer candidates located near Franklin, MA to be considered due to the position requiring an onsite presence. ***

Skills & Abilities:

• Minimum 2 years’ experience***

• Enjoy working in a datacenter environment, both as an individual and team contributor

• Experience working with Client PowerEdge Servers and Computers

• Ability to trouble shoot, take ownership of work and continually strive for excellence.

• Strong written and verbal communication - we are constantly communicating with our engineering partners, documenting our efforts in our ticketing system, through email, and in person.

Desirable Skills:

• Basic networking skills, including switch configuration and troubleshooting

• Experience with VMWare environments

Role:

As a Lab Support Engineer 1, you will be responsible for deploying and maintaining the infrastructure in a datacenter lab environment. This includes deploying new equipment, troubleshooting basic problems, helping our engineering partners configure their servers and many other tasks. You will be working with the latest servers and switches and learning the newest technologies. You will work alongside other members of our team to provide excellent service to the engineers who are using the hardware in our datacenter so they can accomplish their goals as quickly as possible.

Responsibilities:

• Provide general client/server and networking support for the configuration and maintenance of the engineering solutions for the lab computing environment

• Be responsible for ensuring proper deployment of servers, networking switches, storage arrays and software; troubleshoot issues that arise

• Assist in the maintenance and automation of the datacenter environment as needed and ensure that any issues are identified and resolved

• Maintain a working knowledge of all documented procedures

• Replace system hardware by following documented processes

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).