Demo

Dealer Services Analyst

Rose International
Alpharetta, GA Temporary
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/1/2025

Required Education : HS Graduate or higher

Preferred Qualifications / Skills / Experience :

  • Excellent verbal & written communication skills, MS Office applications experience
  • Ability to handle telephone conversations and computer data entry simultaneously
  • Telephone Customer Service experience a plus.

Job Overview :

We are seeking a dynamic and customer-focused Parts Customer Service Representative to join our team. In this role, you''ll provide exceptional support to dealerships by answering inbound calls, making outbound calls to resolve issues, and managing email correspondence regarding parts inquiries. Your ability to multitask and deliver top-tier service will play a vital role in ensuring dealership satisfaction and operational efficiency.

Job Duties :

  • Assist dealerships with parts questions through answering inbound phone calls, making outbound calls to resolve issues, and email correspondence.
  • Accurately record information in various computer applications while providing the best possible customer service experience.
  • Requires repetitive motion, operating office equipment, and remaining stationary for long periods of time.
  • Industry : Automotive Industry

    Estimated Start Date : ASAP

    Location : Onsite Alpharetta GA

  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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