What are the responsibilities and job description for the IT Help Desk Technician/ Network Specialist position at Rose International?
Required Skills and Responsibilities :
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Customer Support for Applications
- Following up with customers to ensure full resolution of issues
- Installing or changing software to fix issues
- Remotely accessing software to resolve issues
- Diagnosing problems
- Reset AD and mainframe passwords and unlock accounts
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
