What are the responsibilities and job description for the Operations Specialist position at Rose International?
Description :
Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.
Must Have Skill (Top 3) :
Computer Literacy
Confidentiality & Privacy Awareness
Data Organization / Attention to Detail
Nice to Have Skill (Top 3) :
1.) Time Management
2.) Typing Accuracy
3.) Familiar with Data Formats and Templates
Education and Experience Required :
High school diploma or G.E.D, and 0-3 year’s previous experience.
Essential Duties and Responsibilities include the following.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Other minor duties may be assigned.
Assists in troubleshooting and resolving safety, service, and operational issues
Creates, distributes, and closes-out customer tickets on a daily basis
Maintains and distributes department related information on a daily basis
Communicates with other supervisors and managers about operations and / or dispatch issues
Completes and maintains a variety of reports as directed by the department manager
Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor
Assists with data collection and reporting required for incentive pay programs
Assists with the processing of payments and other financial tasks as necessary
Assists in the implementation of operational projects as needed
Communicates with customers about service issues as needed
Communicates with employees about scheduling and work assignments as needed
May enter and maintain Service Machine SMART data on a daily basis
Performs other duties as assigned.
Supervisory Responsibilities this job has no supervisory duties.
Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. A.
Preferred :
High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience.
Certificates, Licenses, Registrations or Other Requirements None required.
Other Knowledge, Skills or Abilities Required None required.
Work Environment Listed below are key points regarding environmental demands and work environment of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day
Required to exert physical effort in handling objects less than 30 pounds rarely
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely
Normal setting for this job is : office setting.
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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