What are the responsibilities and job description for the Project / Program Manager - Information Manager position at Rose International?
Hybrid Position : Requires local candidate. Typical 2-3 days a week in the office-no exceptions. No relocation candidates.
Position has the potential to extend beyond June 2025.
Required Education :
Bachelor's degree in Information Technology, Computer Science, Public Administration, or a related field
Preferred Education :
Master's degree
Preferred Certifications :
CISSP
Similar certifications in project management or cybersecurity
Required Experience :
At least 5 years of experience in IT or information management, with experience in public sector or election processes being highly desirable.
Proven experience with project management, particularly in implementing technology solutions.
Proficiency in using and managing ZenDesk, Microsoft Teams, and various integration software.
Strong analytical skills with the ability to interpret complex data and transform it into actionable insights.
Excellent communication and interpersonal skills, with the ability to interact effectively with diverse groups.
Information Manager Responsibilities :
Technology Management :
Oversee and manage technology platforms including ZenDesk for customer service, Microsoft Teams for collaboration, and various integration software to ensure seamless data flow between different systems.
Ensure all software and systems used within the department are up-to-date, secure, and compliant with state and federal regulations.
Data Integrity and Management :
Develop and maintain data policies and procedures to ensure accuracy and accessibility for all data.
Work directly with county clients and Subject Matter Experts (SMEs) to manage and update documentation online, ensuring that all stakeholders have access to the most current information.
Project Management :
Lead projects related to IT infrastructure, system upgrades, and integration of new technologies.
Coordinate with IT teams to implement and troubleshoot solutions, ensuring minimal disruption to operations.
Compliance and Security :
Ensure all information management practices adhere to state laws, regulations, and data protection standards.
Develop and implement security protocols to protect sensitive data against unauthorized access or breaches.
Stakeholder Communication :
Act as the primary liaison between IT, officials, and county clients, providing support, training, and updates on system changes or new implementations.
Present clear, concise reports and documentation to various stakeholders, including legislative bodies, on the status of systems and data integrity.
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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