What are the responsibilities and job description for the Receptionist-Info Record Clerk position at Rose International?
Required Skills :
Ability to speak and understand English
Ability to use office equipment, postage machine, copier, fax machine
Experience with customer facing customer service in a professional environment
Preferred Skills :
Professional appearance and courteous to customers
Experience in mailroom processes and machines
Experience using Share Drive
Receptionist will provide administrative assistance to the Client’s Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
Duties :
Answer Incoming Calls
Outgoing / Incoming Mail Delivery – Postage Machine
Tidy up Play Room (when used)
Closure Letters
Case Filing (file)
Forms (use Share Drive)
Travel
Accept Supply Deliveries (put in supply room)
Blue Book (keep stocked)
Deliver Faxes (end of day)
Replenish Copier Paper (end of day)
Empty Recycle Boxes (end of day Tuesday and Friday)
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
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