Date Posted : 02 / 20 / 2025
Hiring Organization : Rose International
Position Number : 478555
Job Title : System Support Analyst
Job Location : Memphis, TN, USA, 38105
Work Model : Onsite
Shift : 9am-5pm, Mon - Fri
Employment Type : Temporary
Estimated Duration (In months) : 6
Min Hourly Rate ($) : 35.00
Max Hourly Rate ($) : 37.00
Must Have Skills / Attributes : Agile, Customer Service, Event Planning, Interpersonal Skills, iOS, JIRA
Job Description
Required Education :
- Bachelor’s degree and 2 years’ experience combining technical, analytical and functional experience
Required Qualifications / Skills / Experience :
Excellent communication, interpersonal and customer service skills, comfortable interacting both one on one, in groups and in the conduct of meetingsAdvanced knowledge of computers, operating systems, working knowledge of network infrastructure and comfort with coding languagesMust have strong knowledge of all Windows Operating Systems as well as Apple OS / iOS and advanced knowledge of iOS operating systems.Previous working experience with ticketing software such as JIRA, collaboration platforms such as Confluence, and the AGILE software development cycle a plusMust be willing to work outside of normal working hours including nights and weekends as neededPosition Overview :
Support fundraising technology in both an on call and onsite capacity.
Job Details :
The person serves as the primary ITS representative in charge of planning and executing technology needs for virtual and in person eventsResponsible for the overall event technology success which includes but is not limited to; evaluating the event scope to acquire and coordinate all technology needs whether provided by Client staff or a vendor partner, set up of equipment, testing software functionality, network, and telephone connectivityOnsite, responsible for set up, maintenance, support, and tear down of all application and hardware technologiesHours :
Monday-Friday 9-5pm (May vary due to travel and some weekend events. Schedule will be adjusted as there is no overtime)Travel :
Must possess a valid driver's licenseMay travel up to 50% of the timeMust be willing to pay for travel and additional costs up front and be reimbursedOnly those lawfully authorized to work in the designated country associated with the position will be Consi considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.Benefits :
For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.
California Pay Equity :
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.