Retail Sales Associate

Our Expectations

As a Retail Sales Associate at Rose Mart, you'll be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with your colleagues to achieve our sales goals.

You'll be the face of our brand, greeting customers with a smile and ensuring they have an enjoyable shopping experience. Your attention to detail will make our store the go-to spot for convenience, and your ability to upsell and suggest products will contribute to achieving our sales goals.

Key Responsibilities:

1. Customer Service Superstar: Provide top-notch customer service, answering questions, and offering assistance to create a pleasant shopping experience.
2. Sales Floor Guru: Maintain a well-stocked and visually appealing store environment, including displays and shelves.
3. Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers.
5. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
7. Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, tidying up the inside and outside of the store, emptying trash bins, and refilling window washing stations.
9. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.