Operations Manager

For more than 160 years, Rose Pest Solutions has earned a reputation for how we treat pests, co-workers and customers.

We are here to meet and exceed customers’ expectations for their pest control needs

While our services and methods have continued to evolve since 1860, our values have not:

· To embody the ideals of an industry leader by providing careful, conscientious, professional pest control solutions

· To conduct business in a manner consistent with the highest standards of integrity and ethics

· To make customer satisfaction our top priority

What is this role about?

The Branch Manager role is responsible for leading all aspects of Sales and Service for one of our branch locations.

What does a "Day-in-the-Life" look like?

The Branch Manager is accountable for all facets of operation for one of our branch locations. This includes team leadership, staff training and development, customer satisfaction and retention, service delivery, operational efficiency, new business development, and branch profitability – all supported by Rose Pest Solutions corporate resources and business model.

Here are a few more specifics of what you would be doing on the job:

• Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved
• Fostering a positive work environment that motivates associates and drives customer satisfaction
• Directly managing the branch Sales team and service managers
• Overseeing Service operations along with the Branch Service Manager
• Recruiting, interviewing, hiring and training branch staff
• Monitoring regulatory compliance, quality control standards and ensuring safety
• Ensuring alignment with Rose’s business model and guidelines, including implementing company programs and initiatives

What do I need to be successful?

• Bachelor’s Degree and 2-4 years managing associates in a fast-paced environment
• Willingness to relocate is highly desirable
• Profit & loss and/or experience in sales management is strongly preferred
• You are able to effectively lead and motivate others through coaching, mentoring, etc.
• You have strong communications skills – verbal, written, presenting
• You possess strong time management and organizational skills
• You are good at problem solving and coming up with practical solutions
• You build rapport easily and establish trust with customers and employees
• You are proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
• A valid driver’s license is required
• Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
• For safety reasons (respirators have to be able to seal to your face) our Pest Control Technicians are only allowed to have facial hair that does not interfere with the seal of a respirator.

Why should I choose Rose Pest Solutions?

In addition to being part of an iconic brand with a rich 160-year history, here are some other highlights of what we offer members of the Rose Pest Solutions Team.

· Comprehensive training and licensure, all paid by the company

· Highly competitive compensation program with bonus potential

· Company provided vehicle (that you can take home with you at night) and gas card

· Opportunities for advancement and career growth – including paths into higher level management roles

· Medical, dental and vision coverage

· Short/long-term Disability and Life Insurance

· Paid time off

• 401K

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Rose Pest Solutions is proud to be an EOE.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $65,000 - $85,000