What are the responsibilities and job description for the Digital Marketing Specialist position at Rosemont Media, LLC?
We are seeking a highly organized and detail-oriented Digital Marketing Specialist to join our team. This hybrid role will involve providing marketing support to our sales team while helping manage and maintain client accounts. The ideal candidate is a proactive team player with strong customer service and digital marketing experience.
Responsibilities :
- Assist Senior Consultant with account management.
- Receive client requests and relay instructions to appropriate team members within CRM software.
- Keep clients informed on request statuses and set clear expectations.
- Perform quality assurance on website updates to ensure accuracy and consistency.
- Develop a strong understanding of Rosemont’s products and services to effectively communicate capabilities and advantages to clients.
- Gather and relay client feedback to identify potential improvements or new product needs.
- Produce, update and maintain reports of client’s billable hours.
- Take notes during client calls as needed, ensuring accurate documentation of key discussions and action items.
- Assist with answering incoming client phone calls and providing appropriate support.
Qualifications :
