What are the responsibilities and job description for the Housekeeping Status Desk position at Rosen Hotels & Resorts?
Summary:
The Housekeeping Status Desk at Rosen Hotels & Resorts efficiently receives, records, and distributes work orders to the housekeeping staff. It also coordinates with housekeeping and other departments to fulfill guest requests and maintain smooth operations.
Responsibilities:
- Receive work orders and requests for housekeeping services
- Record and distribute work orders to housekeeping staff promptly and efficiently
- Coordinate with housekeeping and other departments to fulfill guest requests
- Ensure all assigned guest calls or special requests are completed based on Company Standards
- Update and maintain accurate records and reports in the tracking system
- Follow Company Standards for guest service and maintain a positive and professional attitude with guests and team members
- Adhere to the drug-free and tobacco/nicotine-free policies of the company
- All other duties assigned
Experience/Qualifications:
- Ability to lift up to 25 lbs consistently and 50 lbs infrequently
- Must be able to legally work in the USA.
Education and Certification(s)/License(s):
- High school diploma or equivalent preferred.
Other information:
Discover Life at Rosen
Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.
Benefits Our Associates Enjoy
- Affordable Health and Dental Insurance
- On-site Medical Center
- Competitive Compensation
- Holiday Pay
- Paid Vacation
- Paid Personal Days
- Tuition Reimbursement
- Higher Education Scholarships
- 401(k) Retirement Savings Plan
- Childcare Financial Assistance
- Hospitality and Dining Discounts
- Family Outreach Center
- and Many More Benefits
Excellent career opportunities, extensive and innovative benefits, and personal enrichment reward our associates’ commitment to quality and service. The result is a level of employee longevity unique in the hotel industry.
We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.
