What are the responsibilities and job description for the Receptionist position at Rosenbauer South Dakota, LLC?

$20/hr. DOE

PTO accrual starts the day you do! 3 Weeks per year!

10 paid holidays!

Health, dental, vision, and $20,000 company paid life insurance!

Short- and long-term disability, accident, critical illness and hospital insurance options available!

401(k) with company match and profit sharing!

ROSENBAUER STATEMENT

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.

POSITION SUMMARY

The Receptionist's job is to perform clerical tasks and provide customer service in an office setting. The Receptionist is the first point of contact for visitors and clients.

ESSENTIAL FUNCTIONS

All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.

Answers phone calls and emails from customers, dealers, and employees to assist with requests and answer questions.
Greets visitors in a friendly professional manner.
Tracks and schedules orders (i.e. clothing, food, etc.)
Manages company vehicles and coordinates maintenance to ensure they are available and in good working condition.
Receives, distributes, and sends outgoing mail and schedules UPS and FedEx shipments.
Orders and maintains adequate levels of office supplies, while maintaining cost effectiveness.
Performs other duties and responsibilities as required by management to meet the needs of the company.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.

Knowledge, Education, and/or Experience:

High School Diploma/GED
Customer Service experience preferred.

Skills:

Language:

Able to write reports, business correspondence and procedure manuals.
Able to effectively present information and respond to questions from groups, employees, vendors, and the public.
Able to effectively always communicate with tact and diplomacy to develop relationships with internal and external contacts to provide excellent customer service and conflict management.
Outstanding oral and written communication skills, including tact and diplomacy, which would be utilized during customer service, conflict management, development of relationships with internal and external contacts.

Math:

Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.

Computer:

Able to perform simple tasks, such as creating an email and using basic commands. Use of Microsoft office suite (excel, word, etc.), and adobe for viewing prints.

Abilities:

Able to operate with discretion with information related to the company or employees.
Able to prioritize work and to multitask while adhering to deadlines.
Able to work with minimal supervision in a team environment.
Demonstrated ability to be organized, flexible, and easily adaptive to evolving and fast-paced working conditions.
Able to understand and follow all safety policies to promote a safe working environment for all.

OTHER QUALIFICATIONS	CHECK IF APPLIES	Give Examples as Necessary
Driving- license	x	May need to travel off site meeting or order pickup
Driving- Own Vehicle	x
Hours of work- Ability to work evenings and/or weekends occasionally	x	Overtime as needed to meet the needs of the department.
Travel- Local
Travel- Overnight
Travel- Prolonged Periods
Qualifications- Other

PHYSICAL DEMANDS

Lifting Requirements- Team lift required for 50lbs or more.

Weight in pounds	Never 0%	Rarely 1-10%	Occasionally 11-33%	Frequently 34-66%	Continuously 67% or more
1-10			x
11-20			x
21-35		x
35-50		x
51-75	x
76-100	x
100	x

Vision Requirements

	Never 0%	Rarely 1-10%	Occasionally 11-33%	Frequently 34-66%	Continuously 67% or more
Color Vision				x
Close Vision					x
Peripheral Vision			x
Long Distance Vision			x

Movement Requirements

	Never 0%	Rarely 1-10%	Occasionally 11-33%	Frequently 34-66%	Continuously 67% or more
Standing			x
Walking			x
Sitting					x
Talking or hearing					x
Feeling	x
Climb/Balance		x
Kneel/Crouch/Squat			x
Bending/Twisting			x
Reaching upward or outward			x
Bending neck side-to-side or front-to-back				x
Typing					x
Pinching/finger manipulation		x
Grasping/turning the wrist		x
Taste/Smell	x
Laying Down	x

WORKING CONDITIONS

Work Environment	Never 0%	Rarely 1-10%	Occasionally 11-33%	Frequently 34-66%	Continuously 67% or more
Wet Humid Conditions (non-weather)	x
Humid conditions (weather-related)			x
Work Near Moving Mechanical Parts		X
Work in High Precarious Places		x
Fumes or Airborne Particles		x
Toxic or Caustic Chemicals		x
Outdoor Weather Conditions			x
Extreme Cold (non-weather)	x
Extreme Heat (weather-related) summer months			x
Risk of Electrical Shock	x
Work with Explosive Materials	x
Vibration	x

	Noise Level for Typical Environment
x	Moderate Noise: (Examples office with printers, phones, and light traffic
	Loud Noise: (Examples: Metal Manufacturing, Construction sites)
	Very Loud Noise: (Examples: Jack Hammer Work)

Personal Protective Equipment

PPE	Never 0%	Rarely 1-10%	Occasionally 11-33%	Frequently 34-66%	Continuously 67% or more
Safety boots			x
Safety Glasses			x
Cut resistant Gloves	x
Respirator	x
Face Shield	x

EOE, including disability/veterans.

Salary : $20,000

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Receptionist

What are the responsibilities and job description for the Receptionist position at Rosenbauer South Dakota, LLC?

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.

What is the career path for a Receptionist?

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