Administrative Assistant/CSR

HAPPY PEOPLE WORK HERE!

See why Baltimore Magazine honored Rosenbloom Pest Control with the prestigious Best of Baltimore award! Rosenbloom Pest Control is seeking quality people to join its elite pest prevention team. Our passion is to improve the quality of life of our customers and our employees. We achieve this by putting our employees first, nurturing and encouraging your success. Love what you do, with people who treat you like family. If you’re looking for a better work-life balance, we can build the future you want together.

Benefits for you:

· Enjoy a paid training program which will allow you to learn from veteran professionals

· Great pay

· Paid time off

· Medical benefits

· Bonus programs

· Ongoing development coaching

· Management that will do everything it can to help you succeed, grow, and advance

· Very friendly, healthy family-like company culture

· Long term career path in service, sales, and management

· Flexible, independent work environment

· Access to the best resources, tools, and technology

· Grow your income as you drive growth

Position requirements:

• Friendly, outgoing personality
• Strong observational skills
• Detail-oriented
• Strong background in sales
• Think creatively to solve problems
• A strong work ethic with high standards
• Excellent communication and organizational skills
• Have a desire to exceed customer expectations
• Be able to work independently as well as part of a team
• Minimum education: BA
• Possess a high level of integrity and ethical standards
• At least two years’ experience in phone customer service
• At least two years of administrative experience
• Excellent communication and interpersonal skills
• Ability to multi-task, be organized, and efficient
• Up-to-date computer skills in Microsoft Word and Excel
• Familiar with social media platforms

Responsibilities:

• Answering the phone (scheduling, answering questions about treatments, billing, etc.)
• · Responding to email requests
• · Creating new customer accounts
• · Accepting credit card payments
• · Communicating with clients about their treatments
• · Reminder calls/emails for pre-scheduled appointments
• · Posting on social media
• · Processing paperwork
• · Sending out contracts
• · Quality control calls
• · Special projects as needed

If you are looking for a career, and not just a job – contact us today!

WE ARE A DRUG-FREE WORK ENVIRONMENT.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $55,000 - $60,000