What are the responsibilities and job description for the Orthodontic Office Manager / Receptionist / Treatment Coordinator position at Roseville Orthodontics?
We are looking to hire a personable Orthodontic Office Manager / Receptionist / Treatment Coordinator to ensure that patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Orthodontic Receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals from other dental professionals. The Orthodontic Receptionist will also help with Sterilization and cleaning Ops between patients.
You should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Orthodontic front office personnel will perform all duties in a manner that ensures the efficient running of the dental practice.
Orthodontic Receptionist / Manager Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the staff.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
- Help with cleaning ops and putting away instruments into sterilization.
Dental Receptionist / Manager Requirements:
- High school diploma or GED.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software.
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
Financial Duties:
- Processing payments
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
Job Type: Part-time
Pay: $22.00 - $35.00 per hour
Expected hours: 24-32 hours per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 5 years (Preferred)
- Computer skills: 3 years (Preferred)
Work Location: Multiple locations
Job Type: Part-time
Pay: $22.00 - $35.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 4 hour shift
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
- Front desk: 3 years (Required)
Ability to Commute:
- Roseville, CA 95661 (Required)
Ability to Relocate:
- Roseville, CA 95661: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $35