What are the responsibilities and job description for the Crew Member position at Rosie Lynns Ice cream and Latte Shope?
Overview
We are seeking a motivated and experienced Team Leader to join our dynamic team. The ideal candidate will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and leading a team towards achieving performance goals. This position requires strong leadership skills, a customer-focused mindset, and the ability to manage various administrative tasks efficiently.
Duties
- Lead and motivate a team to deliver outstanding customer service while achieving sales targets.
- Manage inventory levels and stock replenishment to ensure product availability.
- Oversee the operation of the POS system, ensuring accurate transactions and cash handling.
- Conduct payroll processing and maintain accurate records for team members.
- Provide training and support to team members on best practices in customer service and sales techniques.
- Handle administrative tasks including scheduling, reporting, and inventory management.
- Foster a positive work environment that encourages teamwork and collaboration.
- Address customer inquiries and resolve issues promptly to enhance customer satisfaction.
Experience
- Proven experience in a leadership role, preferably in retail or sales environments.
- Strong background in customer service with the ability to engage with diverse clientele effectively.
- Familiarity with wireless sales is a plus but not mandatory.
- Experience with cash registers, cash handling, and basic financial transactions.
- Knowledge of inventory management processes is essential.
- Bilingual candidates are encouraged to apply as it enhances communication with customers.
- Administrative skills including proficiency in managing schedules and payroll systems will be beneficial.
Join us as we strive for excellence in service delivery while fostering an engaging workplace culture!
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- Do you have a food handlers card. This is required
Ability to Commute:
- New Braunfels, TX 78130 (Required)
Work Location: In person
Salary : $12