Stabilization Advocate - Bilingual (Spanish/English)

Rosie’s Place was founded in 1974 as the first women’s shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity and find security in their lives.

Over the years, we have become much more than a shelter. We are a multi-service community center that not only provides meals and shelter but also creates answers for thousands of women a year through wide-ranging support, housing and education services. Rosie’s Place relies on the generous support of individuals, foundations and corporations and does not accept any city, state or federal funding.

OPPORTUNITY

The Stabilization Advocate delivers services to guests within their own community and in their own homes, providing multiple resources to maintain stable housing and health by building long-term support and solutions. Many of our guests struggle with mental illness, physical disabilities, language and other barriers that can jeopardize their living situations. Bill paying, housekeeping tasks or disputes with landlords and neighbors can overwhelm and ultimately

sabotage a woman’s housing. The Stabilization Advocate establishes and maintains relationships with each guest, regularly checking in and developing a support system to address each guest’s particular needs. This position reports to the Director of Stabilization.

RESPONSIBILITIES

• Maintain a caseload of guests, providing services to guests in their home and accompanying them to court, medical, and housing appointments
• Negotiate and mediate with landlords, management companies, housing authorities, and lawyers on behalf of guest
• Assist guests with tenant/lease disputes, back rent and utility arrearage, rental calculations, yearly housing recertifications and reporting of household income changes, and other issues
• Provide guests with information and access to needed referrals, transportation, food pantries, DTA and other governmental offices and community resources to maintain their housing; Provide guests with information and referrals to services available on-site, by both Rosie’s Place programs and other allied partners
• Support guests by engaging in a variety of methods of cultivating relationships and building trust
• Maintain an up-to-date knowledge of community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services
• Maintain detailed and accurate guest records on file or electronic database
• Ensure confidentiality when handling all aspects of guests’ information
• Perform additional duties as assigned by the Director of Stabilization

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

• Minimum of two years of experience in case management or advocacy
• Bilingual capacity in Spanish
• Experience and knowledge of mental health, domestic violence, and the ability to work in intense emotionally charged situations
• Ability to lift at least 20- 30 pounds
• Must have a vehicle, valid Massachusetts Driver’s License, and a safe driving record
• Ability to work within a diverse community
• Strong commitment to social justice and the mission of Rosie’s Place
• Understanding of and commitment to addressing issues affecting low-income guests
• Ability to maintain a calm demeanor when working with guests with problems indicative of untreated emotional/physical health needs and active substance use/abuse/dependency
• Strong knowledge of community resources within Boston
• Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment
• Strong written/verbal communication, listening
• Strong organizational and math skills
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

WORK EXPECTATIONS

We are a hands-on team and seek employees who are passionate about our work and service to our community. The Stabilization Advocate is expected to work onsite at Rosie’s Place during their work week and engage regularly with staff, guests, and volunteers. While this position is eligible for a hybrid work schedule, flexibility with days on-site is required to fulfill work obligations and to take part in organization meetings, trainings and events. The position requires travel to guest homes and community locations.

We continue to adapt to safety protocols related to COVID-19 as we understand them, and all employees must follow our safety protocols. Among these protocols, we require all employees to be up to date with their COVID vaccinations. Requests for medical or religious exemptions from the COVID vaccination are considered.

COMPENSATION AND BENEFITS

The starting salary range for this full-time, exempt position is $52,000-$65,000, commensurate with experience.

Rosie’s Place offers a robust benefits package, including medical and dental insurance, 403(b) retirement plan, pension contributions, paid vacation, and more.

HOW TO APPLY

Please submit your resume and cover letter through Rosie’s Place’s online portal to apply.

Commitment to Equity, Diversity and Inclusion

At Rosie's Place, we believe diversity, equity and inclusion are core components of justice. We commit to acting on a daily basis to dismantle injustice to ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation or perceived ability.

Equal Opportunity Employer

We value diversity in our workplace and strongly encourages applications from individuals from all identities and backgrounds. We are an equal opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law.