What are the responsibilities and job description for the Practice Manager position at Rosin Optical Co., Inc.?
Company
Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we’ve remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We’re constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.
As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.
Rosin is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.
GENERAL FUNCTION
This role supports the Company’s mission to create a community with a primary focus on promoting and guaranteeing premium and professional eyecare experiences with every patient at their local practice. The role also supports advancing the profession of optometry in the healthcare industry. This position is the leader within the local practice and marketplace and establishes the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES AND RESPONSIBILITIES
- Works closely with managing and associate doctors to ensure the highest standard of patient care and work flow efficiency.
- Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
- Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
- Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
- Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
- Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
- Demonstrates deep undertsanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
- Follows workforce management guidelines to optimally staff all practice hours of operation.
- Maintains inventory accuracy through proper inventory management procedures.
- Drives change management activites in the practice to include adoption of new technology, processes, and continued improvement.
- Ensures all Company approved safety programs are implemented and maintained.
- Works weekends and evenings in support of the business needs (varies by location).
- Adheres to attendance and daily time keeping requirements.
- Adheres to all company policies and procedures.
- Consistently maintains proper dress code.
- Performs other duties as assigned or as business needs.
BASIC QUALIFICATIONS
- High School graduate or equivalent
- 4 years management/supervisory experience, preferably in an eyecare/healthcare setting
- A proven track record of delivering results and growth
- Excellent business and financial acumen including operational analysis
- Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
- Strong communicator and listener
PREFERRED QUALIFICATIONS
- College degree or equivalent
- ABO Certification
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
