What are the responsibilities and job description for the People Operations Manager/HR Manager position at Roskam Foods?
Roskam Foods
Position Title: People Operations Manager
Reports to: Director of People Operations
Position Description and Purpose: Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners.
As a Human Resource Manager provides guidance and advice to plant leadership and team members regarding employee engagement, company policies, internal and external compliance, and employee relations. The HR Manager connects with and gives input to the HR shared services organization on compensation and benefits and partners with the Talent Acquisition Team in the hiring process.
The Human Resource Manager will implement strategic initiatives aligned with the overall HR strategy for the organization and:
Key Responsibilities:
- Discovers continuous improvement opportunities and takes the initiative to drive incremental change in HR processes and systems. Acts as a change agent.
- Leads a team of HR professionals to ensure Human Resources needs are met for the plant.
- Supports and interfaces with plant and strategic business unit staff to develop and facilitate strategic plans and objectives.
- Ensures employees at all levels are treated fairly in compliance with company, state and federal policies, regulations and laws.
- Leads complex employee relations investigations and recommends course of action.
- Champions, supports, and facilitates cultural change initiatives by training, supporting, and directing both employees and management staff for plant.
- Counsels, coaches, and advises managers and supervisors regarding career development, leadership growth, employee engagement, employment status, corrective action, job eliminations, performance development and/or improvement plans, reassignment, and reorganization, while analyzing and assessing legal liabilities. Provides appropriate follow-up.
- Collaborates with safety team and management on workers’ compensation issues to ensure compliance and care for the employee.
- Maintains current knowledge of various HR laws, practices, procedures, and trends. Works with leaders regarding compliance with all applicable state and federal employment regulations and Human Resources policies and while meeting business unit/department goals.
- Partners with other plant HR and Shared Services teams as needed.
- Interviews, evaluates, and recommends internal candidates for hourly and/or salaried openings. May interview and assist with external hiring process.
- Spends significant time in the production areas focusing on employee engagement.
- Assist in creating policies and training material as it relates to the policy. Facilitating trainings and supporting plant leadership in rolling out new policies to the hourly workforce.
- Performs other duties as needed.
Required and Preferred Qualifications:
- Bachelor's degree in Business, Human Resources or related field (or equivalent related experience).
- Five (5) years of Human Resources and employee relations experience.
- Two (2) plus years-experience leading a team.
- HR experience in a union environment strongly preferred. Previous manufacturing HR experience preferred.
- Experience handling highly confidential and sensitive information.
- Experience conducting first-line and management training.
- Ability to interact with all levels of employees and be perceived as an approachable and knowledgeable resource.
Knowledgeable in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Roskam Foods offers a competitive compensation package including medical, dental and vision benefits, life and disability insurance, and a 401K plan with company match.
AAP/EEO Statement: Roskam Foods is a recognized veteran friendly and equal opportunity employer.
